Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Navy (Verizon)
Average customer rating
4.7
(5,283 Reviews)
Rating breakdown 5,283 reviews
5 Stars
4,128
4 Stars
876
3 Stars
186
2 Stars
44
1 Star
49
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Galaxy S25 128GB - Navy (Verizon)
Customer Rating
5
It's so easy
on May 31, 2025
Posted by: Pumakitty
[This review was collected as part of a promotion.] I'm a person that doesn't know how to use most of today's technology. I call myself technology challenged. But I have used many features it has to offer and love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Premium prices with less value
on May 31, 2025
Posted by: Thenightskywalker
[This review was collected as part of a promotion.] The phone works good. One UI is amazing. I love the extra features Samsung has on their mobile platform with Galaxy AI. The hardware and software are optimized so well that the phone works seamlessly. But there are down side of the phone. The camera quality is noisy, grainy, lacks detail and sharpness. Some of the edges and text in the pictures are distorted and this camera is not one can rely on everyday. The battery does not last very long. Samsung should consider adding higher MAH in their phones because the phone uses so much power leaving me with no choice but to plug up more than once a day. Please samsung evolve your products like never before and remember the sky is limit!
Value
1
Response from Samsung USBy R&R Team, June 2, 2025
Hello Thenightskywalker, thank you for your feedback on your Samsung Galaxy S25. We are happy to hear that you are enjoying exploring the features of Galaxy AI. We would love to help you with the camera and battery of your device to help you have the best possible experience with your phone every day. We have provided a link to an article to help you with the different features of your camera, and troubleshooting guides for your battery. We have lastly, provided a link to the Samsung Support Team if this experience continues with your phone, or you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great features, it operates quickly
on May 31, 2025
Posted by: Mild2Wild
[This review was collected as part of a promotion.] I love every aspect of my S25, it is very fast on downloads and transfers and takes awesome pictures and videos. I honestly can't say anything bad about this phone. I have been a huge galaxy fan for a long time and have owned many through the years. The Galaxy AI features of the phone are an awesome addition as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good Upgrade
on May 31, 2025
Posted by: qwhite
[This review was collected as part of a promotion.] This phone have been really good to me since I upgrade from my old S22 I had for a while. Pictures are great and it response real well when using the network. Will keep using Samsung products.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love4Galaxy
on May 31, 2025
Posted by: LOVE4GALAXY
[This review was collected as part of a promotion.] I recently upgraded to the S25 from the S22 and I absolutely love this phone. I use my phone for everything from streaming to emails, text and video calls. The Galaxy AI is an amazing feature also! I would have liked it if they had pink but I went with the Seafoam green. Would recommend this product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's samsung
on May 31, 2025
Posted by: Batmanfan
[This review was collected as part of a promotion.] The phone is what you would expect. Its a samsung and does everything it should do but nothing ground breaking from any other phone put there. Galaxy AI isn't that spectacular either. It doesnt do enough to separate its self from apples AI. Its something I rarely use and when I do use it it doesnt blow my mind. The daily brief doest wow like advertised so it's another function I barely use. Galaxy AI is still young but in its current stage I'm not impressed.
Value
3
Response from Samsung USBy R&R Team, June 2, 2025
Hi there Batmanfan, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We understand how frustrating it can be when your device does not align to your expectations, and we would love to help you maximize your experience. We have provided a link to a video to help you customize the Now Brief setting of your device. We have also provided a link to the full device manual to help you with additional features, and align the settings to your preferences. We have lastly, provided a link to the Samsung Support Team to offer additional assistance if you ever have questions. We appreciate you being a Samsung customer. -Elizabeth
Create a personalized content snapshot with Now Brief on Samsung Galaxy S25
https://www.youtube.com/watch?v=rQwYmDTxaFo
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Create a personalized content snapshot with Now Brief on Samsung Galaxy S25
https://www.youtube.com/watch?v=rQwYmDTxaFo
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great battery life and good graphics
on May 31, 2025
Posted by: YSLSNACKS
[This review was collected as part of a promotion.] The Samsung Galaxy S25 series appears to be a strong contender in the high-end smartphone market, focusing on powerful performance, advanced camera systems, and deeply integrated AI features designed to streamline daily tasks and enhance user creativity. While some reviews note that certain AI features might feel gimmicky or not always faster than manual methods
Value
5
Written by a customer while visiting Samsung US
Posted by: hkb2025
from Lansing, MI
Expertise:Intermediate
Verified Purchase:Yes
The S25 is excellent and meets all my expectations.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US