Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Navy (Verizon)
Average customer rating
4.7
(5,076 Reviews)
Rating breakdown 5,076 reviews
5 Stars
3,976
4 Stars
838
3 Stars
178
2 Stars
39
1 Star
45
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Galaxy S25 128GB - Navy (Verizon)
Customer Rating
5
Great product
on May 25, 2026
Posted by: DIProdigy
[This review was collected as part of a promotion.] The Galaxy AI features have made my life so much easier. Whenever I need a question answered or a task done, Galaxy AI gets it done in seconds. The UI on my Galaxy S25 is smooth and intuitive. This combined with Galaxy AI makes the S25 one of the best phones out there.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone
on May 25, 2026
Posted by: Livelovelaugh
[This review was collected as part of a promotion.] I'm so glad you love your phone! It's amazing how much they've become a part of our lives. Mine is practically an extension of my hand these days. It's incredible how much we can do with these little devices. Seriously, it's a game-changer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on May 25, 2026
Posted by: Cugga1
[This review was collected as part of a promotion.] Fast charging, quick response phone. Great photos. I use it for gaming, emailing and doom scrolling.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It has great features I love access to everything
on May 25, 2026
Posted by: Col1kara
[This review was collected as part of a promotion.] I use it for movies streaming adding things to my calendar. Taking videos of the family my friends. Photos are great storage could be better though
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
There are many new features.
on May 25, 2026
Posted by: Ladybug1
[This review was collected as part of a promotion.] I enjoy being able the make stickers out of pictures, the editing on pics and videos is easy and the enhancements are great. The AI feature making it even more stress free, giving them a professional look as well.
Uploading is easy, no hassle with sharing pics or videos, no problems with messaging. The screen and colors are more vibrant.
The health app is a favorite as well. Helping me track milestones and giving me a verbal push when needed. Tracking my stress and the options available to help me do better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Disappearing texts
on May 25, 2026
Posted by: MagicDisappearingTexts
[This review was collected as part of a promotion.] Asked Galaxy AI to help with my text messages disappearing and it did not help at all. I'm really disappointed in this phone. I've always been very happy with my Samsung phones until now
Value
3
Response from Samsung USBy R&R Team, May 28, 2026
Hello there, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S25. We know how important your correspondence is to you every day for keeping in contact both professionally and personally. We have provided a link to the Samsung Support Team to help you narrow down the root cause of this experience and work towards a resolution. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5
Product is great
on May 25, 2026
Posted by: Pagan75
[This review was collected as part of a promotion.] Product has great features, I've had the phone since it was released and not a single issue. Great phone great functionality. 10/10
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product have a great cpu and fast processor
on May 25, 2026
Posted by: Nugget
[This review was collected as part of a promotion.] I’ve used the Samsung Galaxy S25 and overall it’s still a very solid phone. The display is one of the best parts — bright, smooth, and great for watching videos or gaming thanks to the 120Hz AMOLED screen. The cameras take sharp photos with excellent color, especially in daylight and portrait mode, and the 3x optical zoom is surprisingly useful. Performance is fast for everyday apps, multitasking, and social media.
The biggest downside is battery life. Heavy users may need to recharge before the end of the day, and the phone can get warm during gaming or extended use. Charging speed is decent but slower compared to newer flagship phones.
Overall, the Galaxy S25 still feels premium with its compact design, strong cameras, water resistance, and smooth software experience. It’s a great choice for people who want a powerful Android phone without carrying a huge device
The biggest downside is battery life. Heavy users may need to recharge before the end of the day, and the phone can get warm during gaming or extended use. Charging speed is decent but slower compared to newer flagship phones.
Overall, the Galaxy S25 still feels premium with its compact design, strong cameras, water resistance, and smooth software experience. It’s a great choice for people who want a powerful Android phone without carrying a huge device
Value
5
Written by a customer while visiting Samsung US