Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Navy (Verizon)
Average customer rating
4.7
(5,077 Reviews)
Rating breakdown 5,077 reviews
5 Stars
3,977
4 Stars
838
3 Stars
178
2 Stars
39
1 Star
45
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Galaxy S25 128GB - Navy (Verizon)
Customer Rating
5
Love my Samsung S25!!
on May 23, 2026
Posted by: Samsunglovrgrl
[This review was collected as part of a promotion.] I usually go for the bigger phones but this time decided to go with the S25. I actually love this one better than the ultra. I've been a huge Samsung person ever since I got my first phone at 15. I'm now 33.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Loving my new S25
on May 23, 2026
Posted by: YakityYak
[This review was collected as part of a promotion.] Love this product. Great viewing, crystal clear pictures. For family outing or event. Especially the Galaxy A.I. my first time using it recently and I really starting to get a hang of it. Im still working out the kinks but so far I really love my new S25. I love taking pics/videos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has exceeded my expectations
on May 24, 2026
Posted by: Flavko710
[This review was collected as part of a promotion.] Galaxy Ai has brought me and friends countless hours of hilarious photos edits to asking it questions about plumbing no matter what ive needed jve been able to use Ai to find the answer
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very good device
on May 24, 2026
Posted by: Karen11
[This review was collected as part of a promotion.] I love Samsung, especially their great battery and fast internet speed. Galaxy AI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This Product has great features
on May 24, 2026
Posted by: MrChung
[This review was collected as part of a promotion.] Man, this phone is seriously something else! The camera is incredible, taking pictures I never thought possible. And the battery life? It just keeps going and going. Plus, all the cool new features make everyday tasks feel way more exciting. Honestly, it's made my life so much easier and more fun.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy phones
on May 24, 2026
Posted by: Duece2022
[This review was collected as part of a promotion.] I've always had galaxy phones, just like all the rest this one never let's me down. Easy to use and all the functionality of any top device. I highly recommend.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone have a great overall design.
on May 24, 2026
Posted by: Nando4Life
[This review was collected as part of a promotion.] The most I love about the phone is it processing power it has & compact design. The only flaw is the confusing thing about choosing between the samsung ecosystem or google ecosystem.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not as good as I hoped
on May 25, 2026
Posted by: Rache77
[This review was collected as part of a promotion.] I was very excited about getting the S25. I'll start with the cons:
1. Battery dies too quickly even if you follow the instructions on keeping it healthy.
2. Camera quality is either no better than S21 or I'm just not good at using it.
3. I prefer the aesthetic and sleek shape of the S21.
4. In general I hate that Samsung is now forcing google messages for texting on customers instead of allowing customers the option to keep Samsung messaging. This is a serious privacy concern.
1. Battery dies too quickly even if you follow the instructions on keeping it healthy.
2. Camera quality is either no better than S21 or I'm just not good at using it.
3. I prefer the aesthetic and sleek shape of the S21.
4. In general I hate that Samsung is now forcing google messages for texting on customers instead of allowing customers the option to keep Samsung messaging. This is a serious privacy concern.
The pros:
1. Physical SIM card slot
2. Seems to be at least water resistant
1. Physical SIM card slot
2. Seems to be at least water resistant
Value
3
Response from Samsung USBy R&R Team, May 27, 2026
Hi there Rache77, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We know how frustrating it can be when your device is not meeting your expectations. We have provided links to resources to help you maximize the battery life, capture the best possible photos and videos, and best align the settings to your preferences for messaging and other features. We have also shared a link to the Samsung Support Team to assist you further if you continue to experience frustrations, or have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US