Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Navy (Verizon)
Average customer rating
4.7
(3,655 Reviews)
Rating breakdown 3,655 reviews
5 Stars
2,919
4 Stars
558
3 Stars
118
2 Stars
29
1 Star
31
87%of customers recommend this product.
(
110 out of
126)
Customer Reviews for Samsung - Galaxy S25 128GB - Navy (Verizon)
Customer Rating
5
Using this phone is a pleasure!
on October 14, 2025
Posted by: GreatGalaxyS25
[This review was collected as part of a promotion.] Galaxy AI is really helpful, giving me all the information I ask and more, much more. This device is amazing, to do everything: Watch videos, social media, news, video calls. The color and material built are really good.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Pretty good, but too much bloatware
on October 14, 2025
Posted by: Moxxie4eva
[This review was collected as part of a promotion.] Overall, the phone is great. It runs really well. However, as most tech these days, it has too much bloatware, including Galaxy AI. I detest AI for a number of reasons and that's why this looses a star because it's all opted in and I have to go and turn it all off. Also AI core was 4GB, which is ridiculous.
Also needs more colors for the phones.
Value
4
Written by a customer while visiting Samsung US
Posted by: Happy customer
Expertise:Intermediate
Verified Purchase:Yes
Very fast and reliable device. The AI features are amazing.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, October 17, 2025
Hey there Happy customer, we appreciate you sharing your experience of your Samsung Galaxy S25 with us. We are so happy to hear that you are finding this device fast, reliable, and that you are enjoying the features of Galaxy AI. We have provided a link to the Samsung Support Team to assist you if you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S25
on October 19, 2025
Posted by: Arsh
from Oklahoma
Expertise:Intermediate
Good. . . . .
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, October 21, 2025
Hi there Arsh, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We are so happy to hear how pleased you are with the usage of your device, and finding it good for all of your needs. We have shared links to a few resources to help you discover additional features, and answer any questions along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
4
Is a very good product
on October 19, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] With the ai I have a good experience because is do everything more easy
Value
4
Response from Samsung USBy R&R Team, October 20, 2025
Hi Brandon, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We are happy to hear that you are so pleased with the usage and enhanced capabilities of your device. We have provided a link to the Samsung Support Team to assist you if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
I really enjoy this phone I was supposed to get pl
on October 20, 2025
Posted by: JaeHu5tl3
[This review was collected as part of a promotion.] I really enjoy this phone I was supposed to get the plus but their was none in stock and haven't had the chance to exchange. But this phone is very smooth and take the galaxy ai experience to the next level.
Value
5
Response from Samsung USBy R&R Team, October 21, 2025
Hello there JaeHu5tl3, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We are happy to hear that you are pleased with the usage of your device, finding it smooth, and that Galaxy AI helps you with a number of tasks. We have shared a link to the Samsung Support Team for your convenience. These experts can offer their assistance any time you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy is Best
on October 22, 2025
Posted by: Starstuff
[This review was collected as part of a promotion.] I use the Galaxy AI to get answers to questions. I have purchased Galaxy models for many years due to dependability.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
OK for telling time
on October 23, 2025
Posted by: Chickenman
[This review was collected as part of a promotion.] Works OK. Just use for messaging Galaxy AI. A little small for online gaming
Value
3
Response from Samsung USBy R&R Team, October 23, 2025
Hey Chickenman, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We are happy to hear that you are having a good experience with your device, and that it aligns well to your usage preferences. We have provided links to additional resources to help you discover additional features, best align the settings to your preferences, and answer any questions that may arise during usage. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Product Manuals
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Written by a customer while visiting Samsung US