Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Navy (Verizon)
Average customer rating
4.7
(4,555 Reviews)
Rating breakdown 4,555 reviews
5 Stars
3,597
4 Stars
725
3 Stars
156
2 Stars
35
1 Star
42
87%of customers recommend this product.
(
139 out of
159)
Customer Reviews for Samsung - Galaxy S25 128GB - Navy (Verizon)
Customer Rating
5
Great phone
on April 13, 2026
Posted by: Jm20jm
[This review was collected as part of a promotion.] I have had my phone for a little while and it's amazing. I recommend it to everyone!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
No true ownership
on April 13, 2026
Posted by: LoyalSamsungUser
[This review was collected as part of a promotion.] I use my Samsung devices for everything from managing my work schedule to school projects and entertainment. The integration of Galaxy AI has been great for my "workflow" like when it comes to summarizing notes and making quick edits. It helps me stay organized. The only thing I wish with Samsung is that they would allow me full control over my device after I buy it, they do not allow full autonomy, the ability to unlock the bootloader and root my device should be allowed, but they restrict this ability making me feel like a slave, and making me feel unappreciated and unvalued as a customer. Due to that alone, I give the products and the company Samsung itself a 1 Star.
Value
1
Response from Samsung USBy R&R Team, April 16, 2026
Hello LoyalSamsungUser, thank you for your feedback on your Samsung Galaxy S25. We know how disappointing it is when your device is not aligning to your expectations. We have provided a link to the complete manual to help you best customize your device to your preferences. We have also shared a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Super slippery
on April 13, 2026
Posted by: GalaxyGirl
[This review was collected as part of a promotion.] Galaxy AI and I discuss in detail what my next upgrade should be! I'm a Galaxy girl to the fullest! Crazy clear streaming, mirroring is FAST, updates apps without interrupting me, I love it!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone for everyday use
on April 13, 2026
Posted by: Ndenton
[This review was collected as part of a promotion.] Had my galaxy s25 scince may of 2025, has been very durable and reliable phone for everyday use
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on April 13, 2026
Posted by: Jdub93
[This review was collected as part of a promotion.] I use the phone for streaming, gaming and making calls and texting and the size is perfect.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great upgrade
on April 13, 2026
Posted by: Oneflwr
[This review was collected as part of a promotion.] I bought the s25 in November due to the fact my s10+ finally reached it's limit. I've been using this phone for school and personal use and it was such a needed upgrade!! (Galaxy AI) makes it easy to learn new concepts from school too!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung is an amazing brand
on April 13, 2026
Posted by: Mlkeandikes
[This review was collected as part of a promotion.] Samsung is an amazing brand. Has been for years. I've always had them as my go to brand, and after someone broke my old phone, this new one did not disappoint. The new U.I. layout if amazing but also just as simple as the older models. The little side panel that you can access also males identifying things with the Galaxy A.I. overview a dream. I also love how you can open the notes app on that same side panel. The phone also has a great battery life and alarms always wake me up. Over all I give the Samsung s25 a 10/10
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Does Everything I need it to
on April 13, 2026
Posted by: Voidchatter
[This review was collected as part of a promotion.] Phone has a great camera, which I use almost daily. It's over 3 years old and it still runs fast. I have dropped this thing a million times and the screen doesn't even have a scratch on it.
Value
5
Written by a customer while visiting Samsung US