Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Navy (Verizon)
Average customer rating
4.7
(4,555 Reviews)
Rating breakdown 4,555 reviews
5 Stars
3,597
4 Stars
725
3 Stars
156
2 Stars
35
1 Star
42
87%of customers recommend this product.
(
139 out of
159)
Customer Reviews for Samsung - Galaxy S25 128GB - Navy (Verizon)
Customer Rating
4
Galaxy AI S 25
on April 13, 2026
Posted by: AuntieJ
[This review was collected as part of a promotion.] Please keep samsung messages. I don't want Google
My galaxy is great
My galaxy is great
Galaxy AI
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've ever had
on April 13, 2026
Posted by: 197072
[This review was collected as part of a promotion.] Im a die hard samsung phone user
And I have to say I love this this phone.
The samsung galaxy ai id awesome and the camera on this phone is excellent. All the features on this phone is seamless. I highly recommend this phone.
And I have to say I love this this phone.
The samsung galaxy ai id awesome and the camera on this phone is excellent. All the features on this phone is seamless. I highly recommend this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S25 galaxy ai
on April 13, 2026
Posted by: AuntieJ
[This review was collected as part of a promotion.] Galaxy AI
PLEASE KEEP SAMSUNG MESSAGES. I DON'T WANT TO USE GOOGLE
PLEASE KEEP SAMSUNG MESSAGES. I DON'T WANT TO USE GOOGLE
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has amazing features.
on April 13, 2026
Posted by: ZDA7828
[This review was collected as part of a promotion.] I didn’t think Samsung could top the last generation, but the Galaxy S25 is on a completely different level. I’ve been using it for a week, and honestly, going back to any other phone would feel like stepping into the past.The Speed is Unreal: With the Snapdragon 8 Elite, this thing doesn't just "run" apps—it teleports into them. Zero lag. Even with 20+ tabs open and a game running in the background, it stays cool and snappy. That Screen, Though: I took it out in the middle of a desert-bright afternoon, and the 2,600 nits brightness made the screen look like I was indoors. The colors are so vibrant they practically jump off the glass. AI That Actually Works I used the Live Translate during a business call yesterday, and it felt like living in a sci-fi movie. It’s not just a gimmick anymore; it’s a tool I use every single day. Battery Life for DaysEven with the high refresh rate cranked up, I’m ending my days with 30% left. The efficiency here is pure wizardry.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
User friendly
on April 13, 2026
Posted by: VintageArtDeco
[This review was collected as part of a promotion.] Very user friendly with Galaxy AI capabilities. Enjoy the longer battery life and phone lightness. The camera upgrade is a nice feature.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung storage on cellular devices is lacking.
on April 13, 2026
Posted by: Deadpool187
[This review was collected as part of a promotion.] Im an every day user of a Samsung S25
It is a decent phone but my S10 was better. The S25 has inadequate storage and no spot for an sd card. I have not really used Samsung AI because im not a believer in AI. Its bad enough phones have dumbed people down! No need to reduce more brain function with AI! The price for phones is getting out of control and would like to see Samsung deliver phones for a better price!! Lets be real they aren't re inventing the cell phone. They are tweaking existing tech and charging like they are re inventing it.
It is a decent phone but my S10 was better. The S25 has inadequate storage and no spot for an sd card. I have not really used Samsung AI because im not a believer in AI. Its bad enough phones have dumbed people down! No need to reduce more brain function with AI! The price for phones is getting out of control and would like to see Samsung deliver phones for a better price!! Lets be real they aren't re inventing the cell phone. They are tweaking existing tech and charging like they are re inventing it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
So good so yesh
on April 13, 2026
Posted by: TheSamunger
[This review was collected as part of a promotion.] The galaxy ai is the best!! It helped me search a lot of stuff!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
My s25 Review 2026
on April 13, 2026
Posted by: Nicegal625
[This review was collected as part of a promotion.] So I use my s25 for everything electronic. Like I send and receive all my business and personal information through emails, but I prefer texting. It's Galaxy AI I absolutely love but don't understand it at all 😂🤷♀️. I could really use a user's manual and then I could use my s25 with Galaxy AI with confidence and know how.
Thank you
SK
SK
Value
3
Response from Samsung USBy R&R Team, April 16, 2026
Hey Nicegal625, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 with us. We are pleased to hear that you are enjoying your correspondence with your device, and that you are enjoying exploring Galaxy AI. We have provided a link to the complete manual to your device to aid you in your exploration and integration of features. We have also provided a link to the Samsung Support Team to assist you if any questions arise during usage. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US