Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Navy (Verizon)
Average customer rating
4.7
(5,291 Reviews)
Rating breakdown 5,291 reviews
5 Stars
4,136
4 Stars
876
3 Stars
186
2 Stars
44
1 Star
49
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Galaxy S25 128GB - Navy (Verizon)
Customer Rating
4
Good phone
on July 27, 2025
Posted by: TommyC
[This review was collected as part of a promotion.] Good for steaming videos use at home and work,on da by day basis
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
New Phone Just Okay
on July 27, 2025
Posted by: WhoDis
[This review was collected as part of a promotion.] I had my S10 for over 10 years.
I would not have switched if it didn't start to lag.
The new phone takes good pics, but connectivity is lacking.
Cell coverage isn't the greatest.
I don't like the new texting app.
The phone is okay. I'm not overly impressed.
I would not have switched if it didn't start to lag.
The new phone takes good pics, but connectivity is lacking.
Cell coverage isn't the greatest.
I don't like the new texting app.
The phone is okay. I'm not overly impressed.
Value
3
Response from Samsung USBy R&R Team, July 28, 2025
Hey there WhoDis, we appreciate your feedback on your Samsung Galaxy S25. We completely understand that it can feel like a large upgrade after a number of years, and aligning a new device to your preferences can take time. We are happy toh ear that you are pleased with the upgraded camera features, and we have provided links to articles to help you troubleshoot the connectivity of your device to your carrier. We have also shared a link to the complete manual for your device to help you with message settings among others. We have lastly, shared a link to the Samsung Support Team if you prefer one-on-one assistance through chat. Thank you for being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The text messages and camara
on July 27, 2025
Posted by: Buncheric47
[This review was collected as part of a promotion.] This enhancement aims to improve the efficiency and confidence in my written communication.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone for anyone
on July 27, 2025
Posted by: BigPapa1
[This review was collected as part of a promotion.] This Galaxy S25 has an AI feature that makes searching easy. The features are so beyond what I anticipated! I don't know if I'll ever be able to use them all! So glad my youngest daughter recommended this phone to me! I guess you could say it's a family affair with Galaxy S25!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the new look
on July 27, 2025
Posted by: LoveMySamsung25
[This review was collected as part of a promotion.] I have really enjoyed exploring my new Samsung Galaxy S25. It's lightweight and well crafted. The screen is awesome love the clarity and quick response to my touch.
I haven't tried out the AI availability but excited to give it a whirl.
Next on my list is a watch.
I haven't tried out the AI availability but excited to give it a whirl.
Next on my list is a watch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25: Power Perfected
on July 27, 2025
Posted by: Imperiux21
[This review was collected as part of a promotion.] Absolutely. Here's the same review in a normal tone:
---
Galaxy S25: Power Perfected
The Samsung Galaxy S25 is a refined evolution of Samsung’s flagship line—sleek, powerful, and loaded with smart features. It’s not a radical departure from the S24, but it improves in all the right places.
🔹 Design
The S25 has a premium build with thinner bezels and a slightly flatter frame, giving it a modern, minimalist feel. It’s comfortable to hold and looks great, especially in the matte black and titanium finishes.
🔹 Performance
With the latest Snapdragon 8 Gen 4 (or Exynos 2500 in some regions), the S25 is fast, efficient, and handles multitasking and gaming with ease. Apps open instantly, and the phone stays cool even under heavy use.
🔹 Camera
The 200MP main sensor captures incredibly detailed shots, and Samsung’s AI enhancements help with color balance, low-light performance, and motion tracking. Zoom quality is excellent up to 10x, making it a versatile setup for both casual and serious photography.
🔹 Battery Life
The 5,000mAh battery lasts comfortably through a full day, even with heavy use. Fast charging (up to 65W) and improved wireless charging make it easy to stay topped off.
🔹 Software & Features
Running One UI 7 on top of Android 15, the S25 includes thoughtful AI features like real-time translation, smart summarization, and gesture controls. Everything feels polished and responsive.
---
Final Verdict
The Galaxy S25 is one of the best Android phones.
The Galaxy S25 is one of the best Android phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the ai
on July 27, 2025
Posted by: Shane6049
[This review was collected as part of a promotion.] Galaxy ai is amazing. I love how helpful it is. It is accurate and detailed when speaking information.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on July 27, 2025
Posted by: Bengalaxy25
[This review was collected as part of a promotion.] I love the Galaxy AI on the phone. The camera is awesome
Value
5
Written by a customer while visiting Samsung US