Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Navy (Verizon)
Average customer rating
4.7
(5,173 Reviews)
Rating breakdown 5,173 reviews
5 Stars
4,059
4 Stars
863
3 Stars
178
2 Stars
39
1 Star
34
84%of customers recommend this product.
(
74 out of
88)
Customer Reviews for Samsung - Galaxy S25 128GB - Navy (Verizon)
Customer Rating
3
Sometimes it freezes
on July 24, 2025
Posted by: Peelow33
[This review was collected as part of a promotion.] Doesn't allow updates, and when they do sometimes it doesn't work. The way that it's supposed to
Value
3
Response from Samsung USBy R&R Team, July 25, 2025
Hey there Peelow33, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We know how important it is to have the updates downloaded when they become available to have the newest features, and up to date security available. We have provided a link to the Samsung Support Team to help you troubleshoot this experience through chat. We have also shared a link to an article to help you with the occasional freezing you mention experiencing with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Over all its a pass.
on July 24, 2025
Posted by: dinoklown
[This review was collected as part of a promotion.] Really the only think keeping it from a 5 star is the battery life isn't the best especially for someone who works outside all day and with their phone. Other then that pretty good phone so far.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love Samsung!
on July 24, 2025
Posted by: tinkerbell
[This review was collected as part of a promotion.] I've been a devoted fan of the brand for quite some time now, and I'm consistently impressed. The innovation and quality they bring to the table are truly remarkable. I always look forward to seeing what they come up with next, as they consistently push boundaries. It's a pleasure to be a part of their user community.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is great device I love s25 its a amazing fast
on July 24, 2025
Posted by: Pineapple87
[This review was collected as part of a promotion.] The AI on this phone is amazing. Literally helps me with everything an just all around great phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New job, new phone
on July 24, 2025
Posted by: Forworkonly
[This review was collected as part of a promotion.] Just started a a supervisor at a factory and the provided me a galaxy s25 as a work phone. I have been happy with the performance so far. It is fast and agile. Like most phones though I was glad to get a case on it because it is so small and smooth it was tricky to hang on to. I have not used the AI much but have gotten good results when I did.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone
on July 24, 2025
Posted by: IndigenousAmerican
[This review was collected as part of a promotion.] I love this new phone compared to my old one . It's a major upgrade. I love that the Galaxy AI helps with everything I need. It's good for my everyday uses Because I am an event coordinator and I do a lot of planning And it's just perfect for taking notes. Oh, with the quick of a swipe here or a swipe there, and that is very easy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone it is the first phone I've had.
on July 24, 2025
Posted by: Trumpetplayer200
[This review was collected as part of a promotion.] This phone is apart of my live and I love the easy to use apps and the fact that this the first phone I've ever had. This is the phone I want my kids the have.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super et superbe
on July 24, 2025
Posted by: 13011968
[This review was collected as part of a promotion.] Très beau et très performant avec ce Galaxy AI ce Samsung Flip6.... a recommander
Value
5
Written by a customer while visiting Samsung US