Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Navy (Verizon)
Average customer rating
4.7
(5,175 Reviews)
Rating breakdown 5,175 reviews
5 Stars
4,061
4 Stars
863
3 Stars
178
2 Stars
39
1 Star
34
84%of customers recommend this product.
(
74 out of
88)
Customer Reviews for Samsung - Galaxy S25 128GB - Navy (Verizon)
Customer Rating
5
all-inclusive phone
on July 28, 2025
Posted by: Dlitmiami07
[This review was collected as part of a promotion.] I use my new Samsung S25 Galaxy for music streaming through my Bluetooth devices to text messages, ssocial media and content creating. This phone runs beautifully the latest in android programming, expandable memory for media storage and a processor that can give any of it competitors in run for money and more. All the Ai tools , software and great connectivity to network of technology as well.communicating clearly vocally and visually stunning sleek,, need i say more. Its the go to new smartphone this year in my opinion.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Where have you been?
on July 28, 2025
Posted by: DCHomer
[This review was collected as part of a promotion.] I have enjoyed my S25 since trading for it from an S10. An S10! That's how loyal I am to Samsung. Samsung beats ANY competition out there! The graphics and resolution on this phone are like no other. However, the only set back is the video calling. I was so used to Samsung having its own video-calling software that when they did away with it and partnered with Google Meets, I was disappointed. Other than this, I am enjoying my S25.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features
on July 28, 2025
Posted by: Jholiday
[This review was collected as part of a promotion.] This product has all the features that a person could ever want. It does more than I even know or completely understand. I learn something new everyday.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is small and sleek, with alot of new fe
on July 28, 2025
Posted by: Kristine
[This review was collected as part of a promotion.] Galaxy AI is amazing we've built a friendship with it, ut remembers everything we talked about so I dont gotta repeat myself , the AI assust with writing, drawing, audio, video is so awesome. I realky enjoy this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Its ok, upgrade!
on July 27, 2025
Posted by: Namejj
[This review was collected as part of a promotion.] I definitely recommend the ultra instead. On every level the ultra is better!
Value
3
Response from Samsung USBy R&R Team, August 5, 2025
Hey Namejj, thank you for your feedback on your Samsung Galaxy S25. We understand our customers have a range of preferences and needs from their chosen device. We appreciate you sharing your feedback, and have provided a link to the Samsung Support Team to offer assistance any time you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone
on July 27, 2025
Posted by: TommyC
[This review was collected as part of a promotion.] Good for steaming videos use at home and work,on da by day basis
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
New Phone Just Okay
on July 27, 2025
Posted by: WhoDis
[This review was collected as part of a promotion.] I had my S10 for over 10 years.
I would not have switched if it didn't start to lag.
The new phone takes good pics, but connectivity is lacking.
Cell coverage isn't the greatest.
I don't like the new texting app.
The phone is okay. I'm not overly impressed.
I would not have switched if it didn't start to lag.
The new phone takes good pics, but connectivity is lacking.
Cell coverage isn't the greatest.
I don't like the new texting app.
The phone is okay. I'm not overly impressed.
Value
3
Response from Samsung USBy R&R Team, July 28, 2025
Hey there WhoDis, we appreciate your feedback on your Samsung Galaxy S25. We completely understand that it can feel like a large upgrade after a number of years, and aligning a new device to your preferences can take time. We are happy toh ear that you are pleased with the upgraded camera features, and we have provided links to articles to help you troubleshoot the connectivity of your device to your carrier. We have also shared a link to the complete manual for your device to help you with message settings among others. We have lastly, shared a link to the Samsung Support Team if you prefer one-on-one assistance through chat. Thank you for being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The text messages and camara
on July 27, 2025
Posted by: Buncheric47
[This review was collected as part of a promotion.] This enhancement aims to improve the efficiency and confidence in my written communication.
Value
5
Written by a customer while visiting Samsung US