Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Navy (Verizon)
Average customer rating
4.7
(3,756 Reviews)
Rating breakdown 3,756 reviews
5 Stars
2,994
4 Stars
575
3 Stars
124
2 Stars
30
1 Star
33
88%of customers recommend this product.
(
133 out of
151)
Customer Reviews for Samsung - Galaxy S25 128GB - Navy (Verizon)
Customer Rating
5
Easy to use fast response time lightweight
on July 28, 2025
Posted by: Roro5987
[This review was collected as part of a promotion.] My galaxy is a lightweight but packs a mean punch with how excellent it's performance is in all features this S25 is equip with. Perfection this phone is, Samsung always comes with a power pack new series every time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Never disappointed with a Samsung s25
on July 28, 2025
Posted by: SamsungMomOf3
[This review was collected as part of a promotion.] Dude, I'm a Samsung person through and through, and I've had all their phones. The S25 is the best phone ever. My service is great, and the pictures are amazing, all thanks to Samsung AI. The AI has so many editing tools to make your pics look even better. I love the face editing, smoothing, red-eye fix, and slimming features. This phone takes pictures to a whole new level, seriously.
Samsung AI helps me talk to my coworkers who don't speak English too. It translates in real time, so language barriers are no big deal anymore.
I work in hospitality and have kids, so I use the AI to take notes and organize my life. This phone is like a personal assistant, and I can't wait to see what Samsung does next.
The charging is fast, and the battery lasts forever.
The charging is fast, and the battery lasts forever.
The only problem is the phone gets hot sometimes, the internal temperature gets hot. The phone cools itself down and lets you know. I'm not sure if my games and apps make it overheat, but it's the only thing that's been an issue this year.
YOU CAN'T GO WRONG WITH A SAMSUNG S25.
YOU CAN'T GO WRONG WITH A SAMSUNG S25.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice upgrade
on July 28, 2025
Posted by: RRDODGE
[This review was collected as part of a promotion.] Upgraded from the S21, while many of the features seem the same there is a nice difference in the screen and the feel of the phone.
The phone feels lighter and easier to hold. Yet it's still got the quality I have come to expect from Samsung.
The phone feels lighter and easier to hold. Yet it's still got the quality I have come to expect from Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent performance, Excellent ergonomics
on July 30, 2025
Posted by: Cmaximum
[This review was collected as part of a promotion.] I have loved my S25. The new cpu is crazy fast and it makes using the phone and absolute joy. No load times, just instant response. I am pleasantly surprised by the battery life, all day device easily. Galaxy Ai has seriously upgraded searching, best search experience on mobile by far using the Ai tool.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
10/10 recommend
on August 1, 2025
Posted by: MommaJack3
[This review was collected as part of a promotion.] I will always stay recommending Samsung to anyone and everyone not only for the price, but for what you get for the price that the competition can't compare. The camera on the S25 is incredible. The amount of details that it picks up is out of this world. I love how you're able to edit something out of the picture by using the tools within the phone to make it a seemingly better picture. I so happened to be at the beach and took a picture with a mom and her baby in the background. With Galaxy AI, I was able to edit them out of the picture to post on social media and not invade their privacy. Another thing that keeps me coming back is the ease that you can navigate through the phone amd apps with little to no issue and is very tech friendly. Nothing compares, truly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great Phone, But Secure Folder Transfer Failed
on August 2, 2025
Posted by: Sumguyiguess
[This review was collected as part of a promotion.] I’m giving the Galaxy S25 3 stars mainly due to major issues transferring data from my old S22, especially with Secure Folder. I relied heavily on this feature for storing sensitive files, but after the upgrade, I found out that the encrypted data couldn't be read on the S25. The system just labeled everything as incompatible. I tried using an external USB drive as suggested in a Galaxy AI forum and followed a YouTube tutorial to manually transfer app data. Unfortunately, that made things worse—most files were unreadable and now appear as junk files on my new device.
Even worse, I can’t delete those unusable files without doing a full factory reset. I ended up manually copying individual files from the drive to the new phone instead of using app-level transfers, but it was a tedious process. Now I have nearly 10GB of unusable storage filled with corrupted files. Galaxy AI has some amazing features, but Samsung really needs to improve compatibility and secure data transfer options between Galaxy devices.
Value
3
Response from Samsung USBy R&R Team, August 4, 2025
Hi there Sumguyiguess, we appreciate your feedback on your Samsung Galaxy S25. We are happy to hear you are overall pleased with the usage of your new device, and have been able to successfully transfer your needed data to your new device. We have provided a link to the Samsung Support Team to offer assistance in removing the files that are unusable on your phone, and answer any additional questions you may have about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
REALLY DURABLE AND AMAZING BATTERY LIFE
on August 2, 2025
Posted by: Benjamin
[This review was collected as part of a promotion.] This phone is really reliable and water proof which helps because I fish a lot not to mention the new galaxy Ai is such a help I'm also rather clumsy so even if I drop it it doesn't break.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ok I understood
on August 3, 2025
Posted by: Yomara
[This review was collected as part of a promotion.] I'm very happy to hear Samsung company I'll recommend
Value
5
Written by a customer while visiting Samsung US