Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Navy (Verizon)
Average customer rating
4.7
(5,299 Reviews)
Rating breakdown 5,299 reviews
5 Stars
4,144
4 Stars
876
3 Stars
186
2 Stars
44
1 Star
49
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Galaxy S25 128GB - Navy (Verizon)
Customer Rating
1
Lackluster
on August 4, 2025
Posted by: Qbert9
[This review was collected as part of a promotion.] I had high hopes switching to this phone from a Pixel. Sorry this has been a frustrating phone, it's interface is not user friendly, it does things in it's own and seems to lack an identity. It wants to be everyone which makes it hard to understand what apps and tools that would be best for the phone.
On the other the Galaxy AI, Bixby is legit and refreshing!
Value
1
Response from Samsung USBy R&R Team, August 6, 2025
Hi Qbert9, we appreciate your feedback on yoru Samsung Galaxy S25. We know that changing from one operating system to another can come with a bit of a learning curve and cause frustration as you align a new device to your preferences. We have provided a link to the complete manual for your device, and to the Samsung Support Team to help you with your exploration and alignment of your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy s25
on August 4, 2025
Posted by: Perfit
[This review was collected as part of a promotion.] Love the phone Galaxy AI is a wonderful help this is one of the best phones I've ever had
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Id recommend to all my friends and family
on August 4, 2025
Posted by: Richie
[This review was collected as part of a promotion.] I’ve been using my Samsung Galaxy S24 Ultra with Galaxy AI for a few months now, and it’s truly transformed my everyday life. As a college student who’s also working part-time, I rely on this device for everything—from managing classes and deadlines to staying in touch with coworkers and family.
The Galaxy AI features like real-time translation and note summarization help me stay productive during lectures and meetings. I use the AI-powered photo editing tools to enhance images for school projects and social media, which saves so much time. For entertainment, the immersive screen and powerful stereo speakers make streaming movies and sports feel like a mini-theater experience.
Gaming is smooth and fast, thanks to the Snapdragon chip and adaptive refresh rate. Whether it’s casual games or Genshin Impact, performance hasn't disappointed. I also use DeX mode to connect to a monitor for assignments—it basically replaces my laptop.
Samsung really nailed it with this device. Galaxy AI isn’t just a gimmick—it’s a daily productivity booster.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great graphics
on August 4, 2025
Posted by: Skellator
[This review was collected as part of a promotion.] It's perfect for streaming playing games and doing day to day activities.I use this device for everything.Pretty much replaced my computer
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Samsung phones!
on August 4, 2025
Posted by: Spanishgram
[This review was collected as part of a promotion.] I have always had Samsung devices. They are easy to navigate and very user-friendly friendly. I have to have a smart phone for my job and this phone helps me quickly navigate my authenticator. One new aspect I really like is Gemini . It upgrades my texts, memos and emails to a more professional context. I'm learning something new often I love my phone. Oh and the pictures are fantastic. I always had great pictures but the seem to be a step above with this phone. I will probably think of more positive attributes as I use my phone for everything.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolute favorite
on August 4, 2025
Posted by: DrBabe
[This review was collected as part of a promotion.] Dedicated S series user. I've recruited my whole family, and now we all use them. Camera and recording quality excellent. I use it all day every day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Overall great design
on August 4, 2025
Posted by: Lou317
[This review was collected as part of a promotion.] Slick design. Not too big or too small. The Galaxi AI features are easy to use and makes every day task just easier. The battery life is outstanding.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Works great
on August 4, 2025
Posted by: Balletgirl
[This review was collected as part of a promotion.] Galaxy AI, has made things easier to use. I'm not always a fan of AI . but with this phone helps me open apps, search for things online all around great phone
Value
5
Written by a customer while visiting Samsung US