Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Navy (Verizon)
Average customer rating
4.7
(5,301 Reviews)
Rating breakdown 5,301 reviews
5 Stars
4,146
4 Stars
876
3 Stars
186
2 Stars
44
1 Star
49
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Galaxy S25 128GB - Navy (Verizon)
Customer Rating
5
I have been a Galaxy customer since 2012
on August 19, 2025
Posted by: Ksell77
[This review was collected as part of a promotion.] I am a loyal Galaxy phone customer, For 13 years I have owned a Samsung Galaxy phone. And honestly I've probably only upgraded 4 times since then, my current model is a Note 10. The products have a long life obviously. I have never had a issue with the product. I will continue to be a customer of Samsung Galaxy. The features of the phone have continued to grow with each model the new Galaxy AI is so helpful! My next phone will definitely be a Galaxy!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone
on August 19, 2025
Posted by: Samsung83
[This review was collected as part of a promotion.] Works great, takes awesome pictures, service doesn't drop calls. AI is a nice feature.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone
on August 19, 2025
Posted by: Sheybutta
[This review was collected as part of a promotion.] I love the features on this phone the camera is amazing,playing game is smooth and awesome
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great features, bad software unoptimized
on August 19, 2025
Posted by: Dogsonpro99
[This review was collected as part of a promotion.] Galaxy AI is really good compared to other manufacturers. One ui really needs a change very unoptimized and bloated. And the camera needs to be upgraded specially the low light performance
Value
3
Response from Samsung USBy R&R Team, August 20, 2025
Hello Dogsonpro99, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We are pleased to hear you are happy with the enhanced features of Galaxy AI. We have provided a link to the manual for your device to help you with the additional features of One UI to help you align the settings to your preferences. We have also shared a link to an article to help you with the camera settings. Lastly, we have provided a link to the Samsung Support Team if you continue to experience frustration with your device, or you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing features and easy to use
on August 19, 2025
Posted by: Rutilia
[This review was collected as part of a promotion.] Galaxy ai is incredibly accurate and the features on this device is impecable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is great
on August 19, 2025
Posted by: Deedee
[This review was collected as part of a promotion.] I'm getting ready to get the 25+ but this one is better than all the other ones
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is the best.
on August 19, 2025
Posted by: Vacationatwork
[This review was collected as part of a promotion.] The phone is fast and works wonders. The camera is incredible and captures fantastic detail. Galaxy AI is a huge help when balancing work and home. It helps with being able to navigate through galaxy apps.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone
on August 19, 2025
Posted by: Poseyrosie
[This review was collected as part of a promotion.] I actually, truly love this phone. I held onto my LG G8 for far too long in fear of getting a new Android but now I wish I would have done it sooner because this phone is amazing. Exceeded my expectations. I especially love the Galaxy AI feature. Super helpful.
Value
5
Written by a customer while visiting Samsung US