Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Navy (Verizon)
Average customer rating
4.7
(5,282 Reviews)
Rating breakdown 5,282 reviews
5 Stars
4,127
4 Stars
876
3 Stars
186
2 Stars
44
1 Star
49
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Galaxy S25 128GB - Navy (Verizon)
Customer Rating
3
Typical Samsung Galaxy
on June 30, 2026
Posted by: Dsw713
[This review was collected as part of a promotion.] As a die hard Android person I have used the Samsung 4, 5, 10, 20, 24 and 25.
All have standard features and quirks. My favorite overall was the 10 however it appears their quality controls and quality testing has declined over time.
All have standard features and quirks. My favorite overall was the 10 however it appears their quality controls and quality testing has declined over time.
Value
3
Response from Samsung USBy R&R Team, July 6, 2026
Hi there Dsw713, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We understand how distressing it can be when your device is not aligning to your expectations, and we are always happy to assist our customers. We have provided a link to the Samsung Support Team to assist you with any questions or experiences you may be having that are causing frustration. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
It's great
on June 30, 2026
Posted by: dbarbie
[This review was collected as part of a promotion.] So much faster than my old phone.The graphics are vivid and the storage is phenomenal.Galaxy AI is very quick with results.I play a lot of online games,very easy to navigate through apps.Very satisfied with my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Works great. Happy with features.
on June 30, 2026
Posted by: Bleachermike
[This review was collected as part of a promotion.] I like the Galaxy ai feature to help me getvstarted with simple projects and the fillow up prompts it provides.
The circle search feature is quick and easy to use.
The quick share feature could be a little easier to use. It would be nice if they made a slightly smaller version so it's easier to put in my pocket.
The circle search feature is quick and easy to use.
The quick share feature could be a little easier to use. It would be nice if they made a slightly smaller version so it's easier to put in my pocket.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
S25 size and features are worth the 5 stars
on June 30, 2026
Posted by: BusyReader
[This review was collected as part of a promotion.] The S25 is small enough to comfortably fit in the front pocket of my jeans for convenience. However the size is still large enough that using the screen provides ample size text and pictures.
Normally I don't purchase a flagship current year model, but I was having so much trouble with my older model phone connecting to the wifi in my car as well as dropping and not receiving calls and texts that I gave in and purchased the S25. The S25 is fast, works well with the wifi in my car, and has a better range for cell tower connection.
I am retired, and use the S25 for all my personal on line research for news, weather, occasionally reading ebooks, and watching videos. I seldom use my laptop and gave up using my tablet since the S25 and it's AI are fast and meet my needs. As a caregiver for my elderly aunt and uncle, I keep everyone's appointments and my phone to stay organized. I use the Secured folder for data I want kept private and secure yet easily retrieved. The camera function provides clear images even when my hand is not steady.
Overall the S25 is a solid device that meets my needs, and has been a purchase I would do again.
Normally I don't purchase a flagship current year model, but I was having so much trouble with my older model phone connecting to the wifi in my car as well as dropping and not receiving calls and texts that I gave in and purchased the S25. The S25 is fast, works well with the wifi in my car, and has a better range for cell tower connection.
I am retired, and use the S25 for all my personal on line research for news, weather, occasionally reading ebooks, and watching videos. I seldom use my laptop and gave up using my tablet since the S25 and it's AI are fast and meet my needs. As a caregiver for my elderly aunt and uncle, I keep everyone's appointments and my phone to stay organized. I use the Secured folder for data I want kept private and secure yet easily retrieved. The camera function provides clear images even when my hand is not steady.
Overall the S25 is a solid device that meets my needs, and has been a purchase I would do again.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on June 30, 2026
Posted by: SweetAndroid81
[This review was collected as part of a promotion.] The **Samsung Galaxy S25** is the quintessential "pocketable flagship." Instead of completely redesigning the wheel, Samsung chose to refine the physical build, supercharge the internal processor, and lean heavily into AI capability.
If you prefer a normal-sized phone that doesn't feel like a brick but still packs top-tier performance, this is arguably the best compact Android device on the market.
Here is a comprehensive breakdown of its features, performance, and how it holds up in everyday use.
### Design & Display: Minor Tweaks, Big Comfort
The design remains closely aligned with Samsung's modern aesthetic—flat edges, individual floating camera rings, and a matte glass back. However, Samsung slimmed down the bezels, making the **6.2-inch Dynamic AMOLED 2X** display feel even more immersive.
* **Form Factor:** At just 162 grams and a razor-thin 7.2mm profile, it is incredibly comfortable to use one-handed.
* **The Screen:** It features a crisp 2340x1080 resolution, a buttery 120Hz adaptive refresh rate, and a peak brightness of **2,600 nits**. It handles direct, harsh sunlight effortlessly.
* **Durability:** Built with an Armor Aluminum frame and Corning Gorilla Glass Victus 2, complete with IP68 water and dust resistance.
### Performance: The Star of the Show
The biggest year-over-year upgrade is under the hood. Samsung dropped the split-chip strategy for the S25 generation, equipping the base model worldwide with the powerhouse **Qualcomm Snapdragon 8 Elite for Galaxy
If you prefer a normal-sized phone that doesn't feel like a brick but still packs top-tier performance, this is arguably the best compact Android device on the market.
Here is a comprehensive breakdown of its features, performance, and how it holds up in everyday use.
### Design & Display: Minor Tweaks, Big Comfort
The design remains closely aligned with Samsung's modern aesthetic—flat edges, individual floating camera rings, and a matte glass back. However, Samsung slimmed down the bezels, making the **6.2-inch Dynamic AMOLED 2X** display feel even more immersive.
* **Form Factor:** At just 162 grams and a razor-thin 7.2mm profile, it is incredibly comfortable to use one-handed.
* **The Screen:** It features a crisp 2340x1080 resolution, a buttery 120Hz adaptive refresh rate, and a peak brightness of **2,600 nits**. It handles direct, harsh sunlight effortlessly.
* **Durability:** Built with an Armor Aluminum frame and Corning Gorilla Glass Victus 2, complete with IP68 water and dust resistance.
### Performance: The Star of the Show
The biggest year-over-year upgrade is under the hood. Samsung dropped the split-chip strategy for the S25 generation, equipping the base model worldwide with the powerhouse **Qualcomm Snapdragon 8 Elite for Galaxy
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on June 30, 2026
Posted by: Andrew
[This review was collected as part of a promotion.] I love this phone for gaming AND streaming . I use A.I. for my photos for when I want to make my pics into cartoon
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super fast and great battery life
on June 29, 2026
Posted by: rvn2414
[This review was collected as part of a promotion.] Takes great pictures and incredible speed when surfing the net
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Product
on June 29, 2026
Posted by: Samsunggirl
[This review was collected as part of a promotion.] My Samsung Galaxy 25 phone is amazing. I've been using Samsung devices for 13 years now and I love all the products. I will always be a Samsung girl
Value
5
Written by a customer while visiting Samsung US