Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Navy (Verizon)
Average customer rating
4.7
(5,301 Reviews)
Rating breakdown 5,301 reviews
5 Stars
4,146
4 Stars
876
3 Stars
186
2 Stars
44
1 Star
49
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Galaxy S25 128GB - Navy (Verizon)
Customer Rating
5
Samsung always the Best
on August 19, 2025
Posted by: MommaJones
[This review was collected as part of a promotion.] I always have and will always choose samsung my home devices tv tablets all samsung I'm not a techie But my phone at my age has become the notebook I write everything in. People don't consider the older generation but Samsung does..thank you
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's my all in one s25
on August 19, 2025
Posted by: SaveFerris
[This review was collected as part of a promotion.] I am a graphic designer by trade. I am currently without a desktop or laptop. I have written designed and illustrated 3 children's books for my granddaughter. And im working on number 4. Solely on the phone. I have no problems with any of the other normal phone functions. It amazes me still. I have just started using the AI assistant. We're still getting to know each other. But she doesnt get in the way.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love everything about it
on August 19, 2025
Posted by: Jennyb
[This review was collected as part of a promotion.] Galaxy AI ❣️don't know alot,kinda iffy to use it. We shall see!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Solid Device: Very good with accessibility
on August 19, 2025
Posted by: Johnny
[This review was collected as part of a promotion.] I went in planning to get myself the Galaxy S25 Ultra but ended up with a great deal that included both the Ultra and the regular S25. So, I kept the Ultra and gave the S25 to a friend and it turned out to be a fantastic decision.
My friend is legally blind and relies heavily on accessibility features. The S25 really delivers in this area. It has powerful options like magnification mode for zooming in, constant microphone access for speech-to-text, and a smooth overall experience that makes day-to-day use much easier for him.
What really stands out is the power of Samsung AI. It can automate so many tasks. From scheduling meetings to sending messages, just by asking. The improvements over previous versions are noticeable and extremely helpful, especially for someone who depends on voice interaction.
He absolutely loves the phone. His only complaint is the lack of a microSD card slot, since he prefers to store all his music that way. But aside from that, it’s been nothing but positive.
5/5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great overall
on August 19, 2025
Posted by: Ivusik
[This review was collected as part of a promotion.] I was choosing between Google Pixel and Samsung, eventually setteled for this phone as I've had a great experience with Samsung, especially the UI. The chipset was a dealbreaker for me, so far it's a beast, although the battery suffers a bit because of this, but it can last you the whole day no problem. The cameras are performing good. I love the Galaxy AI live translation as I'm traveling right now so it's been very helpful. Overall I like the design of the phone, new features etc...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great phone
on August 19, 2025
Posted by: Mom2j3
[This review was collected as part of a promotion.] The Galaxy Ai is a great phone with multiple programs to keep every day activities on track!
I was slightly disappointed with the camera, the pictures were never very well focused . I actually think it may have been a misfunction with my phone perhaps (?)
I have always used Galaxy, and always will!
I was slightly disappointed with the camera, the pictures were never very well focused . I actually think it may have been a misfunction with my phone perhaps (?)
I have always used Galaxy, and always will!
Value
3
Response from Samsung USBy R&R Team, August 20, 2025
Hey there Mom2j3, we appreciate your feedback on your Samsung Galaxy S25 with us. We are happy to hear how pleased you are with the usage of Galaxy AI with your device. We have shared a link to an article to help you with the blurry photos you mention experiencing. We have also shared a link to the Samsung Support Team and warranty information to assist you if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use very smooth and reliable
on August 19, 2025
Posted by: Elyk85
[This review was collected as part of a promotion.] Yeah, the phone is wonderful, easy to use.Has great camera?Quality takes wonderful pictures and is very reliable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I absolutely love my phone and Ive had many before
on August 19, 2025
Posted by: Layla1979
[This review was collected as part of a promotion.] My Galaxy Ai has made my life so mucb easier. From health tips to trouble ahhoting its a life save. My S25 has unique fitures from my saving help to my health tracker. I had a mild heart attack and my phone is the reason I went to the hospital. Its amazing and i would love to keep this device forever❤️❤️❤️
Value
5
Written by a customer while visiting Samsung US