Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Navy (Verizon)
Average customer rating
4.7
(5,304 Reviews)
Rating breakdown 5,304 reviews
5 Stars
4,148
4 Stars
876
3 Stars
187
2 Stars
44
1 Star
49
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Galaxy S25 128GB - Navy (Verizon)
Customer Rating
5
Great phone!
on August 19, 2025
Posted by: Justme6
[This review was collected as part of a promotion.] Galaxy AI helps with many features on the phone. I'm new to AI and it's not to complicated on this device. Use friendly and has a great camera for pictures! Always reliable and overall just a well made phone. I've upgraded but never because any Samsung ever stopped working simply just to upgrade.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone
on August 19, 2025
Posted by: Nurselyf33
[This review was collected as part of a promotion.] I have always been a fan of the galaxy ai compared to other brands, and this phone just reassures me that I will continue to be a lifelong fan! It's very quick and responsive and I put it to its truest testing abilities just using it in my everyday life and work and school. It'd be even better if Samsung would do one of their loyalist customers a solid and send over some ear buds or a good case to show me some love!! ;)
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone
on August 19, 2025
Posted by: Charbee
[This review was collected as part of a promotion.] One of the only features that is missing is the single tap to show clock
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone
on August 19, 2025
Posted by: Bubbles
[This review was collected as part of a promotion.] Love all features clear pictures good communication love all application it the best phone choices
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S25 upgrade after 8 years
on August 19, 2025
Posted by: LouisV
[This review was collected as part of a promotion.] Upgrading to the Samsung Galaxy S25 after holding on to my old Android phone for 8 years has been nothing short of mind-blowing. The difference feels like jumping forward a decade in technology. The display alone is stunning—bright, sharp, and buttery smooth—and the speed of this phone makes everything instant compared to the lag I was used to.
What really stands out, though, is Galaxy AI. At first I thought it might just be a gimmick, but it’s genuinely useful. From summarizing messages and notes, to real-time translation, to helping me edit photos with a few taps, it’s like having a smart assistant built right into the phone. It saves time and makes everyday tasks a lot easier.
Overall, the Galaxy S25 feels like a massive leap into the future. The performance, camera quality, and AI features make my old device feel like it belongs in a museum. I couldn’t be happier with the upgrade.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not as good as my S8
on August 19, 2025
Posted by: H2oskier
[This review was collected as part of a promotion.] Larger which i didn't want and not as functional as my S8 was.
Wish i just could have gotten a new S8
Galaxy AI
Wish i just could have gotten a new S8
Galaxy AI
Value
3
Response from Samsung USBy R&R Team, August 20, 2025
Hi there H2oskier, thank you for sharing your experience of your Samsung Galaxy S25 with us. We know how frustrating it can be when you have a new device that is not aligning to your expectations in functionality. Without knowing what features are causing frustration for your, we have provided a link to the complete manual for your device, and to the Samsung Support Team. These resources can help you discover the full capabilities, and answer any questions you may have about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
It works great!
on August 19, 2025
Posted by: Bean2425
[This review was collected as part of a promotion.] Galaxy AI is so cool. I like it a lot. It didn't write this review for me, but perhap I should have used it. It so cool. Cool It is. If I were older I'd say it's hip. If I was younger I'd say it was skibbidi. That's how awesome Galaxy AI is.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The features just keep getting better.
on August 19, 2025
Posted by: Snowman2385
[This review was collected as part of a promotion.] The features keep getting better amd the Galaxy AI keeps staying upgrading. I keep taking awesome pictures.
Value
5
Written by a customer while visiting Samsung US