Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Navy (Verizon)
Average customer rating
4.7
(3,655 Reviews)
Rating breakdown 3,655 reviews
5 Stars
2,919
4 Stars
558
3 Stars
118
2 Stars
29
1 Star
31
87%of customers recommend this product.
(
110 out of
126)
Customer Reviews for Samsung - Galaxy S25 128GB - Navy (Verizon)
Customer Rating
4
Phone has alot of great features
on September 30, 2025
Posted by: GennjS
[This review was collected as part of a promotion.] Galaxy S25 is primary phone, but is also used alot for work on the go as it works fast for internet searches, and that's a great feature to have.
And galaxy AI is great to have as well.
And galaxy AI is great to have as well.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This model of phone has so many futures.I absolute
on September 30, 2025
Posted by: Myown25
[This review was collected as part of a promotion.] I love all the features to my phone.
I am able to take pictures and have all the latest AI. It's absolutely amazing.The things that this phone has i use this phone to take pictures.I've ever been printed things off and really look like they are professional.
I am able to take pictures and have all the latest AI. It's absolutely amazing.The things that this phone has i use this phone to take pictures.I've ever been printed things off and really look like they are professional.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on September 30, 2025
Posted by: Primo08
[This review was collected as part of a promotion.] Ai is amazing and integrated with messages is a big plus one iu8 is awesome with more ways to make phone look better
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect Phone
on September 30, 2025
Posted by: Ringaroni7
[This review was collected as part of a promotion.] This phone is easy to navigate, consistently reliable, takes excellent photos. Samsung will always be my phone of choice.
Value
5
Response from Samsung USBy R&R Team, October 3, 2025
Hi there Ringaroni7, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We are ecstatic to hear that you are so pleased with the software updates, camera usage of your new device, and that you are finding it so reliable for usage. We have provided a link to some resources to assist you with additional features like Galaxy AI, and answer any questions that may come up along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
4
S25 is a great phone, but the camera is downgraded
on September 30, 2025
Posted by: SamFan
[This review was collected as part of a promotion.] I recently upgraded from the Galaxy S22 to the S25. Overall, the phone is noticeably faster and delivers a smooth, responsive experience across the board. Performance, display, and battery life are all excellent improvements.
However, the biggest disappointment is the camera. Photo quality — especially detail, sharpness, and zoom — feels like a step down compared to the S22. My older phone consistently produced better, more reliable shots.
📱 Verdict: Great upgrade in performance and speed, but a clear downgrade in camera quality.
Value
4
Response from Samsung USBy R&R Team, October 3, 2025
Hello there SamFan, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 with us. We are happy to hear that you are finding enhancements in the processing power, battery life, and display quality of your device. We have provided a link to an article to assist you with the different camera settings and features of your device for the best possible photos and videos. We have also shared a link to a troubleshooting guide to assist you with any blurry or dark photos you are experiencing. We have lastly, shared a link to the Samsung Support Team to offer additional assistance if this experience with your camera continues, or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung s25
on September 30, 2025
Posted by: Butch55
[This review was collected as part of a promotion.] Great phone, would by again. One of the best phones I have ever owned. I have owned Motorola. Toshiba, other Samsung phones and by far the best phone I have ever owned.
Value
5
Response from Samsung USBy R&R Team, September 30, 2025
Hi there Butch55, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We are thrilled to hear you are finding this phone so superior for your usage and daily needs. We have provided a link to the compelte manual for your device to assist you in discovering additional features like Galaxy AI, and integrating new features in to your usage. We have also provided a link to the Samsung Support Team to offer assistance if any questions come up as you continue using your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on September 30, 2025
Posted by: Momma40
[This review was collected as part of a promotion.] Love how easy they are to use and the AI feature is very useful
Value
5
Response from Samsung USBy R&R Team, September 30, 2025
Hi there Momma40, thank you for sharing your experience of your Sasmsung Galaxy S25 with us. We couldn't be happier to hear how much you are enjoying the features of Galaxy AI for a range of daily tasks. We have provided a link to the Samsung Support Team to offer their expertise any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has awesome features and it's really fa
on September 30, 2025
Posted by: Gravesforgalaxy
[This review was collected as part of a promotion.] I love my new Samsung galaxy S25. It has great features and is great for streaming and a little gaming. The A1 feature works better than the Samsung galaxy S22.
Value
5
Written by a customer while visiting Samsung US