Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Navy (Verizon)
Average customer rating
4.7 out of 5
4.7
(3,661 Reviews)
Open Ratings Snapshot
Rating breakdown 3,661 reviews
5 Stars
2,922
4 Stars
561
3 Stars
118
2 Stars
29
1 Star
31
87%of customers recommend this product. 
(
110 out of 126
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 128GB - Navy (Verizon)
Customer Rating
3 out of 5
3
Pretty good phone
on September 18, 2025
Posted by: Elpete77
[This review was collected as part of a promotion.] GALAXY AI is ok. I miss the flip for photo and shake for flashlight of the moto phone I came from, but functionally the s25 works well. Also, I don't like that the voicemail transcript that was so seamless kn the moto seems fraught with issues here. And did I mention that Galaxy AI is pretty good?
Value
3 out of 5
3
Response from Samsung USBy R&R TeamSeptember 19, 2025
Hi there Elpete77, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We know that changing from one manufacturer to another can come with a bit of a learning curve as you discover all of the shortcuts and ways you can use your new device. We have provided a link to the complete manual for your device to assist you with these features, and aligning the settings to your preferences. We have also shared a link to the Samsung Support Team to offer assistance with your voicemail, and answer any questions you may along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing & Priceless
on September 18, 2025
Posted by: LaJoy86
[This review was collected as part of a promotion.] I am truly enamored with this phone! The Galaxy AI functionality is exceptional, and the convenience of language translation even during a call is simply unmatched. I believe this phone is genuinely worth far more than its current price.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My Galaxy keeps me on top!!
on September 18, 2025
Posted by: MultiTaskinMama
[This review was collected as part of a promotion.] As a Gig Worker, I rely heavily on my Galaxy. Delivering groceries and ride sharing, I need a device that has the speed AND memory to run multiple apps and GPS smoothly. Galaxy AI keeps me on top of my game with quick reliable answers to my questions, suggestions for fuel savings and faster routes, and reminders about appointments & kids sports practices, and Samsung wallet saves me time at gas stations with the tap-to-pay feature. My Galaxy is my most important tool used in my workday!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Outstanding
on September 18, 2025
Posted by: 1234567890
[This review was collected as part of a promotion.] I absolutely love this device it's amazing and does everything I ever wanted and more thank you for an awesome experience Mr.Romano
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Nice and Sleek
on September 18, 2025
Posted by: Love2Craft
[This review was collected as part of a promotion.] The Galaxy S25 is sleek and easy to use. It already comes with numerous features and apps. It's easy to use and has a great display.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Thanks to the Snapdragon 8 Elite chip across all m
on September 18, 2025
Posted by: AFriendbypoweredbybattery
[This review was collected as part of a promotion.] Dynamic LTPO AMOLED 2X, 120 Hz refresh rate, HDR10+, and high brightness (≈ 2600 nits) make it awesome outdoors and for media use.
Ships with One UI 7 (Android 15), and you get several years of updates. The AI tools built in feel useful (writing, assistance, predictions) when you use them.
Thanks to the Snapdragon 8 Elite chip across all markets, the phone handles demanding apps, multitasking, gaming with ease
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This phone meets all of my needs.
on September 18, 2025
Posted by: Sugarfoot81
[This review was collected as part of a promotion.] Haven't had it more than 3 months and I'm still learning it.
It's smooth, fast and reliable.
The AI on this phone, Samsung Galaxy S25, is amazing! I love that we have that to use0as well.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is a fantastic phone
on September 19, 2025
Posted by: Cookswife
[This review was collected as part of a promotion.] My son needs another phone badly I would love to have this phone for him
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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