Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Navy (Verizon)
Average customer rating
4.7
(3,756 Reviews)
Rating breakdown 3,756 reviews
5 Stars
2,994
4 Stars
575
3 Stars
124
2 Stars
30
1 Star
33
88%of customers recommend this product.
(
133 out of
151)
Customer Reviews for Samsung - Galaxy S25 128GB - Navy (Verizon)
Customer Rating
5
Has great quality
on April 2, 2025
Posted by: nicknam4
[This review was collected as part of a promotion.] Use device for everything
"Audio Eraser"
"Now Brief"
"Audio Eraser"
"Now Brief"
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S25: A Compact Powerhouse
on April 4, 2025
Posted by: Teckgeek25
[This review was collected as part of a promotion.] fter a week with the Samsung S25, I'm genuinely impressed. The AI integration isn't just a marketing gimmick; it's a core part of the user experience. Let's break it down:
Live Translate: This feature is a revelation. During a call with a client in Japan, the real-time translation was remarkably accurate and natural. There was minimal lag, and the voice modulation made it sound like they were speaking my language. It eliminated the awkward pauses and misunderstandings that usually plague international calls.
Photo Assist: This is where the S25 truly shines. 'Object Eraser' is now even more precise, removing unwanted elements from photos without leaving any noticeable artifacts. 'Generative Edit' intelligently fills in gaps when you rotate or straighten images, making it feel like magic. The 'AI remaster' feature breathes new life into old photos, restoring colors and sharpening details with impressive accuracy.
Adaptive Battery and Performance: The phone's AI optimizes battery usage based on my routines. I've noticed a significant increase in battery life, easily lasting a full day even with heavy use. The Snapdragon Gen 4 chip, combined with the AI optimizations, delivers buttery-smooth performance. Multitasking, gaming, and video editing all feel effortless.
Intelligent Text Summarization: When reading long articles or documents, the AI summarization feature provides concise and accurate summaries, saving me valuable time.
Photo Assist: This is where the S25 truly shines. 'Object Eraser' is now even more precise, removing unwanted elements from photos without leaving any noticeable artifacts. 'Generative Edit' intelligently fills in gaps when you rotate or straighten images, making it feel like magic. The 'AI remaster' feature breathes new life into old photos, restoring colors and sharpening details with impressive accuracy.
Adaptive Battery and Performance: The phone's AI optimizes battery usage based on my routines. I've noticed a significant increase in battery life, easily lasting a full day even with heavy use. The Snapdragon Gen 4 chip, combined with the AI optimizations, delivers buttery-smooth performance. Multitasking, gaming, and video editing all feel effortless.
Intelligent Text Summarization: When reading long articles or documents, the AI summarization feature provides concise and accurate summaries, saving me valuable time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A Great New Phone
on April 4, 2025
Posted by: Asbiorn
[This review was collected as part of a promotion.] I recently upgraded from the Samsung Note 20 Ultra to the Samsung S25. While the screen size difference is taking some getting used to, I am really enjoying the new phone. The phone is quick, much faster response times, and seamless actions across apps. The camera is greatly improved; and I am liking a lot of the new features, like the Audio Eraser or the Sketch to Image.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone has a good smallish phone size.
on April 5, 2025
Posted by: Lizardman
[This review was collected as part of a promotion.] Good battery good display good phone size the only con is the AI features
Value
4
Response from Samsung USBy R&R Team, April 9, 2025
Hey there Lizardman, thank you for your feedback on your Samsung Galaxy S25. We are so happy to hear you are overall pleased with the usage of your device. We have provided a link to the full device manual to help you with the features of Galaxy AI and how to align them to your needs and preferences. We have also shared a link to the Samsung Support Team to help you with any questions you may have and best align the device to your preferences. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Sw y
from IL
Expertise:Expert
Verified Purchase:Yes
I've used Samsung series only like over 10years. Never disappointed so far including this.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, May 28, 2025
Hi Sw y, thank you for your feedback on your Samsung Galaxy S25. We are thrilled to hear that you have no complaints and are finding so many great features of your device. We hope you'll reach ou t to us again in the future at any point if you have questions or want to share additional thoughts about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Sandy T
from Seattle, WA
Expertise:Beginner
Verified Purchase:Yes
So far my S25 has been pretty good. It was an upgrade from an S9. The transition was relatively easy but not entirely without issue.
I traded in my S9 and followed the directions of first removing my google account and then doing a factory reset, which caused a problem. Factory reset wants to verify your identity via gmail begore proceeding but there is no gmail with google removed. Caused a hiccup. I do like the S25's camera the best. Not to keen on the AI features. Still haven't figured everything out, i.e. S9 was able to have different notification sounds for individual apps bur haven't been able to fully implement that in the S25. Still learning!
I traded in my S9 and followed the directions of first removing my google account and then doing a factory reset, which caused a problem. Factory reset wants to verify your identity via gmail begore proceeding but there is no gmail with google removed. Caused a hiccup. I do like the S25's camera the best. Not to keen on the AI features. Still haven't figured everything out, i.e. S9 was able to have different notification sounds for individual apps bur haven't been able to fully implement that in the S25. Still learning!
I would recommend this to a friend!
Features
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easily accessible
on June 2, 2025
Posted by: Kaycee123
[This review was collected as part of a promotion.] I love my Samsung galaxy. Easy to use and have all the features I needed for my work and school
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
GOOD but just not great
on June 2, 2025
Posted by: SJJIMENEZ
[This review was collected as part of a promotion.] I love Samsung devices and I have never had anything bad to say about them I love the camera features I'm not super thrilled with the overheating the more that storage is filled the device overheats a lot quicker and restarts are needed to close background operations the device care doesn't really work all that well in the memory cleanse system I would like more music options and more customizable features for messaging etc but I love Samsung and will continue to use the phones
Value
4
Written by a customer while visiting Samsung US