Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Navy (Verizon)
Average customer rating
4.7
(5,445 Reviews)
Rating breakdown 5,445 reviews
5 Stars
4,259
4 Stars
898
3 Stars
193
2 Stars
46
1 Star
49
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Galaxy S25 128GB - Navy (Verizon)
Customer Rating
5
overall usage of phone and ai
on September 19, 2025
Posted by: Nachos
[This review was collected as part of a promotion.] I upgraded from s22 to s25 and the difference is amazing in speed camera and espically Ai, whether its helping me write something or picture editing and finding something out for me its so amazing and quick I can't get enough.
I love the phone
I love the phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone so far
on September 19, 2025
Posted by: Friend2friend
[This review was collected as part of a promotion.] I am not a phone aficionado, so this is just an average customer review.
I have been a galaxy user for many years and this model the S25 has been my favorite.
The battery life is so much better than my previous S22. The speed of this phone is substantially better as well.
I love all of the Galaxy AI answers when I have to Google something. It just feels like a much advanced phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good but not great
on September 19, 2025
Posted by: Anthony007
[This review was collected as part of a promotion.] I had an Gaslaxy s23 previously and feel that phone was superior to this one. The keyboard is really annoying with its spell check changing everything all the time. The camera does not have as great quality photos as my previous one. The photos often come out blurry background no matter the settings. Hope the next phone brings better improvements.
Value
3
Response from Samsung USBy R&R Team, September 19, 2025
Hey Anthony007, thank you for taking time out of your day to share your experience of your Samsung Galaxy S25 with us. We know how frustrating it can be when your new device is not aligning to your expectations. We have provided a link to a troubleshooting guide to assist you with the blurry photos you mention experiencing at your convenience. We have also provided a link to the complete manual for your device to help you with the different keyboard settings and options. Lastly, we have provided a link to the Samsung Support Team to assist you further if your frustrations continue, or you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This is a fantastic phone
on September 19, 2025
Posted by: Cookswife
[This review was collected as part of a promotion.] My son needs another phone badly I would love to have this phone for him
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This cellphone has a great camera
on September 19, 2025
Posted by: Chelitab
[This review was collected as part of a promotion.] I love taking pictures of my kids and family memories that I can save and share..
With the quality of this camera my videos and pictures are so much better.
With the quality of this camera my videos and pictures are so much better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone meets all of my needs.
on September 18, 2025
Posted by: Sugarfoot81
[This review was collected as part of a promotion.] Haven't had it more than 3 months and I'm still learning it.
It's smooth, fast and reliable.
The AI on this phone, Samsung Galaxy S25, is amazing! I love that we have that to use0as well.
It's smooth, fast and reliable.
The AI on this phone, Samsung Galaxy S25, is amazing! I love that we have that to use0as well.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Good but could be better
on September 18, 2025
Posted by: Mine2025
[This review was collected as part of a promotion.] One i use galaxy AI for all my research and questions . But the one thing I don't like is the battery doesn't last more than 20 hours so.that could be better but the screen is great and the clarity of pictures is amazing
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone on the Market!!!
on September 18, 2025
Posted by: James123
[This review was collected as part of a promotion.] This phone has really amazed me with all of its capabilities. I wasnt expecting much out of a base model phone, but I'm really blown away. Camera is fantastic, processing speed is instant, and the ai feature helps me so much in my day to day life its unreal. I will definitely continue to buy Samsung phones.
Value
5
Written by a customer while visiting Samsung US