Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Navy (Verizon)
Average customer rating
4.7
(5,301 Reviews)
Rating breakdown 5,301 reviews
5 Stars
4,146
4 Stars
876
3 Stars
186
2 Stars
44
1 Star
49
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Galaxy S25 128GB - Navy (Verizon)
Customer Rating
5
Crystal clear screen an wonderful service
on October 13, 2025
Posted by: SnowAngle
from New York
Expertise:Intermediate
Products speak for themselves an great price 👍 an enjoy Samsung 😉
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is great. So much faster than my 22
on October 13, 2025
Posted by: Ladyleopard
[This review was collected as part of a promotion.] I use my phone for school and work for the galaxy ai for searches.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on October 13, 2025
Posted by: Hideaway
[This review was collected as part of a promotion.] Galaxy Ai is awesome, so fast so smooth, haven't had any troubles transitioning.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Issues with performance and other related setings
on October 13, 2025
Posted by: Jonathanb559
[This review was collected as part of a promotion.] Since buying this phone I've encountered multiple issues, the biggest annoyance being the camera cutout. Sometimes when im scrolling down the cutout will move from below the selfie camera to the upper left corner. Not only does it move but it flickers as i scroll down. If i scroll fast enough the device starts to lag and it brings a terrible experience to a flagship phone. Next is the performance issue. While playing games such as pokemon go I've realized that the performance drops compared to my older device (pixel 6) in several other games as well. Despite having a game optimization button, I'm led to believe that this is going more harm then good. The galaxy ai is also buggy at times, when requesting to set a timer or alarm it'll bug out and it'll say that it does not have permission to do so despite doing so before. Please fix these issues. Until then i can't recommend this device.
Value
3
Response from Samsung USBy R&R Team, October 15, 2025
Hi there Jonathanb559, we appreciate you sharing your experience of your Samsung Galaxy S25. We know how frustrating it is when your usage of your device is interrupted by flickering, lagging, or freezing. We have provided links to a few articles to help you adjust the refresh rate which can help with the flickering and lagging, and also another to help with the freezing. We have provided a link to the Samsung Support Team to assist you with the frustrations you mention when attempting to use Galaxy AI. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Debi Doo2
from Alexandria, La
Expertise:Expert
Verified Purchase:Yes
I've been a Samsung Galaxy user for many years. I keep my phones for a long time. I expect this one is going to be with me for a really long time also. My S25 does everything I need and want it to do. And it does it fast. I feel like I'm carrying my whole life around in my pocket with the storage and power in this.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love s25 but some impr0vment sudgestion
on October 13, 2025
Posted by: Plzfreegiftca4d
[This review was collected as part of a promotion.] Love the ai fetures and the tight integration but would like more base storage on base models. Also magsafe connection and reduction in bloat ware like bixby and Samsung home
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The Love of phones.
on October 13, 2025
Posted by: GKay90
[This review was collected as part of a promotion.] I've always loved Galaxy phones. This one is definitely top tier. The screen is amazing, the processing power is astounding. It's looks sleek and is light weight. Not to mention the Galaxy AI is super helpful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Galaxy S25
on October 12, 2025
Posted by: LoveSamsung25
[This review was collected as part of a promotion.] I don't use the Galaxy AI right now. But I love my S25. But I can't wait to get the S26.
Value
5
Written by a customer while visiting Samsung US