Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Navy (Verizon)
Average customer rating
4.7
(5,301 Reviews)
Rating breakdown 5,301 reviews
5 Stars
4,146
4 Stars
876
3 Stars
186
2 Stars
44
1 Star
49
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Galaxy S25 128GB - Navy (Verizon)
Customer Rating
5
I really enjoy this phone I was supposed to get pl
on October 20, 2025
Posted by: JaeHu5tl3
[This review was collected as part of a promotion.] I really enjoy this phone I was supposed to get the plus but their was none in stock and haven't had the chance to exchange. But this phone is very smooth and take the galaxy ai experience to the next level.
Value
5
Response from Samsung USBy R&R Team, October 21, 2025
Hello there JaeHu5tl3, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We are happy to hear that you are pleased with the usage of your device, finding it smooth, and that Galaxy AI helps you with a number of tasks. We have shared a link to the Samsung Support Team for your convenience. These experts can offer their assistance any time you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Is a very good product
on October 19, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] With the ai I have a good experience because is do everything more easy
Value
4
Response from Samsung USBy R&R Team, October 20, 2025
Hi Brandon, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We are happy to hear that you are so pleased with the usage and enhanced capabilities of your device. We have provided a link to the Samsung Support Team to assist you if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Bday Surprise
on October 19, 2025
Posted by: BirthdayMom
[This review was collected as part of a promotion.] My Son's got me the Samsung S25 for my 50th birthday. It was such a surprise. I really missed my Samsung. I had a different type of phone for the past 6 or 7 years. It was so nice to come back to this. I mostly use the phone for connecting with the family by text, phone calls, video phone and social media. I also use it a lot for work. For texting, taking pictures and emailing. It's good to be back.
Value
5
Response from Samsung USBy R&R Team, October 20, 2025
Hey BirthdayMom, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We are thrilled to hear that you are so pleased with the usage of your new phone, and finding it a great homecoming after using different devices. We have provided a link to the Samsung Support Team to assist you if you ever have questions about your device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S25
on October 19, 2025
Posted by: Arsh
from Oklahoma
Expertise:Intermediate
Good. . . . .
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, October 21, 2025
Hi there Arsh, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We are so happy to hear how pleased you are with the usage of your device, and finding it good for all of your needs. We have shared links to a few resources to help you discover additional features, and answer any questions along the way. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Risa C
from Long Island , NY
Expertise:Intermediate
Verified Purchase:Yes
Very pleased with my new purchase which was a gift for hubby's birthday. He is really loving all the new capabilities that his old s10e didn't have. He takes a lot of pictures and that's where he noticed the biggest improvement. The details in the shots are very clear, even zooming in ridiculously close. I still think the camera on mine(s24 ultra) is slightly better resolution. But we are dedicated Galaxy users and are rarely disapointed.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Panda
Expertise:Beginner
Verified Purchase:Yes
I'm still trying to get use to the s25 but sometimes i feel like its a downgrade from my s10. I lost my external memory, headphone jack and even some of my accounts that i was not able to transfer over and not realize it till it was too late. I do like how nicely it holds a charge but we'll see in the long run.
Features
4
Response from Samsung USBy R&R Team, October 21, 2025
Hey Panda, thank you for sharing your experience of your Samsung Galaxy S25 with us. We are happy to hear that you are overall pleased with the usage of your device. If you are wanting to use wired headphones with your device you are still able to do so with the usage of a USB-C to headphone jack adapter plugged in to your charging port. If you are finding the storage to be insufficient for your needs, you can use cloud based storage expansion to keep all of your important media with you, and have access across any additional devices within your ecosystem. We have shared a link to the Samsung Support Team if you have any questions about these features, or any additional aspects of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Excellent camera and battery life
on October 17, 2025
Posted by: RadioLabrat
[This review was collected as part of a promotion.] I use my phone for work-related apps heavily through the day, and the battery settings, particularly energy saver, never make me worry about the next charge.
Additionally, when combined with a beveled case, the phone (screen included!) is extremely durable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Like the size and the color
on October 16, 2025
Posted by: BlueZealand
[This review was collected as part of a promotion.] The small version is nice and the pink color is great
Value
4
Response from Samsung USBy R&R Team, October 17, 2025
Hi there BlueZealand, we appreciate you sharing your experience of your Samsung Galaxy S25 with us. We are happy to hear that you are pleased with the size and appearance of your new device. We have provided a link to the full manual for your phone to help you discover the amazing features of your device, and best align the settings to your preferences. We have also shared a link to the Samsung Support Team to offer additional assistance if you have any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US