Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Navy (Verizon)
Average customer rating
4.7
(5,301 Reviews)
Rating breakdown 5,301 reviews
5 Stars
4,146
4 Stars
876
3 Stars
186
2 Stars
44
1 Star
49
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Galaxy S25 128GB - Navy (Verizon)
Customer Rating
5
I've had Samsung phone for over 10 years. LOVE it!
on October 23, 2025
Posted by: RoNC2005
[This review was collected as part of a promotion.] I use Samsung for my phone, watch, 4 TVs in my house. Love the ability to stream, love the continuity from one device to another. Love quality and the amazing performance. Galaxy AI is IT!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Amazes
on October 23, 2025
Posted by: cappa18
[This review was collected as part of a promotion.] The Samsung Galaxy S25 is the one phone that really made a difference in my day-to-day. The Galaxy AI is like a low-key sidekick & quietly there to lend a hand. It saves me loads of time by translating phone calls mid-conversation, tidying up meeting notes & drafting quick responses on the fly. As a business owner, that's like having an extra set of hands.
When my work day wraps up, the phone morphs into a different beast. Watching movies or gaming on it's like being right there in the action. The picture is incredible its like looking out the window rather than at a screen. The gaming experience is silky smooth, no lag whatsoever, & the phone hardly ever gets hot. My kids love using it to grab video of their sports highlights. The slow-motion mode is seriously good - you can see every single detail in those runs, goals & laughs.
This thing's battery life is seriously impressive too. Blasting out of bed, taking back-to-back calls all day & getting in late night practice sessions - it still goes strong right through to the end. And it feels great in hand - solid, not flashy, just like it's saying "I've got this".
What I love most is how well it manages to strike the perfect balance, and it has the power & the features to keep up with my business side of things, but it's still really easy to spend time with my family too. It's not just a phone that fits my life & it keeps up with me.
Value
5
Response from Samsung USBy R&R Team, October 27, 2025
Hi there Cappa18, we appreciate your feedback on your Samsung Galaxy S25. We are ecstatic to know that you are so happy with your device, and finding it such a powerhouse for your usage every day both personally and professionally. We would love to hear from you again in the future any time you have questions, or wish to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on October 23, 2025
Posted by: Medranofam
[This review was collected as part of a promotion.] Galaxy AI makes creating reminders as easy as it gets. The phone runs smooth and battery life is more than adequate.
Value
5
Response from Samsung USBy R&R Team, October 27, 2025
Hey Medranofam, we appreciate your feedback on your Samsung Galaxy S25. We are so happy to hear that you are finding great uses for Galaxy AI and that it is helping you with daily tasks. We have provided a link to the complete manual for your device to help you with additional capabilities of Galaxy AI. We have also shared a link to the Samsung Support Team to assist you further if any questions come up as you continue using your phone. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
A great upgrade that allows more freedom
on October 23, 2025
Posted by: disturb
[This review was collected as part of a promotion.] Galaxy AI in the new S25 is great since it's features are optional and not forced upon the user, you can pick which features you want to use and when, The phone runs very smoothly as well and allows the user to run most programs with no issue.
Value
5
Response from Samsung USBy R&R Team, October 28, 2025
Hey Disturb, thank you for sharing your experience of your Samsung Galaxy S25 with us. We are so happy to hear that you are enjoying the usage of your device, finding it to run smoothly, customizable. We would love to hear from you again in the future any time you have questions, or want to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
The s25 has great zoom in camera quality
on October 23, 2025
Posted by: Concertgoer
[This review was collected as part of a promotion.] I use my galaxy s25 for everyday personal use, especially for going to concerts. This is why the s25's zoom in quality is especially great for me and i love how galaxy ai enhances the quality if it is grainy or low lighting
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone, so easy to use!
on October 23, 2025
Posted by: MCgirl
[This review was collected as part of a promotion.] My phone is the best purchase I have ever made. No regrets! So simple to use, has great features, camera features are the best. I can watch movies on my phone. Texts and emails are a breeze, and not to mention the ability to chat face to face on your phone whenever you want without any issues. If I feel like playing games, it's a breeze. Could not go a day without my phone. Love it!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
OK for telling time
on October 23, 2025
Posted by: Chickenman
[This review was collected as part of a promotion.] Works OK. Just use for messaging Galaxy AI. A little small for online gaming
Value
3
Response from Samsung USBy R&R Team, October 23, 2025
Hey Chickenman, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We are happy to hear that you are having a good experience with your device, and that it aligns well to your usage preferences. We have provided links to additional resources to help you discover additional features, best align the settings to your preferences, and answer any questions that may arise during usage. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25
on October 22, 2025
Posted by: Mgmalle1
[This review was collected as part of a promotion.] I had to replace my S22 with newer model S25, and I am very pleased with it. Better camera faster speeds and longer battery life. Galaxy AI is great, too!
Value
5
Response from Samsung USBy R&R Team, October 24, 2025
Hey Mgmalle1, we appreciate you sharing your experience of your Samsung Galaxy S25 with us. We couldn't be happier to hear that you are finding this device to be faster, have a longer battery life, and have a better camera than your previous device. Please, reach out to us again in the future any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US