Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Navy (Verizon)
Average customer rating
4.7 out of 5
4.7
(5,301 Reviews)
Open Ratings Snapshot
Rating breakdown 5,301 reviews
5 Stars
4,146
4 Stars
876
3 Stars
186
2 Stars
44
1 Star
49
88%of customers recommend this product. 
(
141 out of 161
)
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Customer Reviews for Samsung - Galaxy S25 128GB - Navy (Verizon)
Customer Rating
5 out of 5
5
SO MANY FEATURES!!!
on October 28, 2025
Posted by: Zone
from Arkansas, searcy
Expertise:Expert
Verified Purchase:Yes
Incredible phone. WOW what an update! Screen colors are vibrant and super battery life.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 31, 2025
Hi there Zone, we appreciate your feedback on your Samsung Galaxy S25. We love hearing how much you are loving the usage and capabilities of your device, and that you are finding the battery life able to keep up with your usage every day. Please, reach out to us again in the future if you ever have questions, or want to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Galaxy fun
on October 28, 2025
Posted by: CMarie
[This review was collected as part of a promotion.] Like the phone, storage and battery life are good. Camera is very good and Ai is great.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, October 31, 2025
Hi there CMarie, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We are so happy to hear that you are pleased with the storage, battery life, and camera of your device. We have shared a link to the complete manual for your device to help you discover additional features you may want to integrate in to your usage. We have also shared a link to the Samsung Support Team if any questions come up as you continue using your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is the most customizable phone ive ever owned
on October 28, 2025
Posted by: Galaxyailover
[This review was collected as part of a promotion.] Galaxy ai has been extremely helpful and surpases other "smart assistants" in many ways, for starters its actually smart and useful but it also seems to have its own quirky personality.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 28, 2025
Hey Galaxyailover, we appreciate your feedback on your Samsung Galaxy S25. We are thrilled to hear that you are finding this device easy, fun, and customizable for your needs. We have shared a link to the Samsung Support Team to assist you if any questions come up as you continue using your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Satisfied customer
on October 28, 2025
Posted by: Man210uel
[This review was collected as part of a promotion.] Awesome devices im so satisfied with my phone.....
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 28, 2025
Hi there Man210uel, we appreciate your feedback on your Samsung Galaxy S25. We love hearing that you are finding this device to be so awesome, and that you are satisfied with your purchase. We have shared links to a few resources to help you fully explore the capabilities of your device, and answer any questions that may come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S25
on October 27, 2025
Posted by: Jonathan
from Colorado
Expertise:Expert
Verified Purchase:Yes
Fast, good battery life, sound and screen are great.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 28, 2025
Hey Jonathan, we appreciate you sharing your experience of your Samsung Galaxy S25 with us. We couldn't be happier to hear that you are enjoying the enhanced speed, battery life, and audio quality of your device. We have provided a link to the complete manual for your device to help you explore additional features like Galaxy AI and integrate them in to your usage. We have also provided a link to the Samsung Support Team to offer assistance if any questions come up as you continue using your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy S25
on October 27, 2025
Posted by: Erica
Expertise:Intermediate
Verified Purchase:Yes
Such an upgrade from my Galaxy S9 that I had for over 6 years. It's super responsive and sleek.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 28, 2025
Hey Erica, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S25. We are thrilled to hear that you are so pleased with your upgrade to your new device. We have shared a link to the full manual for your device to help you maximize your experience and discover all of the enhanced features like Galaxy AI. We have also shared a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 is the Best phone I've ever owned!
on October 26, 2025
Posted by: JayinLansing
[This review was collected as part of a promotion.] I've had my Samsung Galaxy S25 for almost a month now. It is by far the coolest phone I've ever owned. Super fast all the time in every way. The cameras are great, I love taking pictures so a good camera is a must. Watching YouTube videos is easy and fast. I watch a lot of videos, of all kind, and the streaming is flawless, the screen resolution is perfect, also great speaker, very good sound. I play some games and never have any problems, this phone is top of the line. The Galaxy AI is growing on me, it can do some pretty amazing stuff, I highly recommend this phone to anybody!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I absolutely love this phone!
on October 26, 2025
Posted by: SarahH
[This review was collected as part of a promotion.] I use this phone to play games and for everyday life. I absolutely love it and could not be happier. Seriously! The battery lasts me all day. The memory is huge and the phone is super fast! Not to mention it comes with Galaxy AI which is so super helpful! Way to go Samsung!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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