Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Navy (Verizon)
Average customer rating
4.7
(3,729 Reviews)
Rating breakdown 3,729 reviews
5 Stars
2,976
4 Stars
574
3 Stars
123
2 Stars
28
1 Star
28
88%of customers recommend this product.
(
121 out of
137)
Customer Reviews for Samsung - Galaxy S25 128GB - Navy (Verizon)
Customer Rating
5
Great Phone
on October 20, 2025
Posted by: Phonegeek
[This review was collected as part of a promotion.] Galaxy Ai, gemini is a really good aspect to the phone. Really enjoying it. After 6 months its still great. And fast processing.
Value
5
Response from Samsung USBy R&R Team, October 21, 2025
Hi there Phonegeek, thank you for sharing your experience of your Samsung Galaxy S25 with us. We couldn't be happier to know you are so pleased with the capabilities and features of your device. We have shared a link to the Samsung Support Team to assist you further if any questions come up as you continue using your Samsung product. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Love all the features
on October 22, 2025
Posted by: Mommadukes1974
[This review was collected as part of a promotion.] I use my galaxy al alot,very helpful. I stream and game alot. I can do so many neat things on it and it's very fast and keeps everything up to par.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone, so easy to use!
on October 23, 2025
Posted by: MCgirl
[This review was collected as part of a promotion.] My phone is the best purchase I have ever made. No regrets! So simple to use, has great features, camera features are the best. I can watch movies on my phone. Texts and emails are a breeze, and not to mention the ability to chat face to face on your phone whenever you want without any issues. If I feel like playing games, it's a breeze. Could not go a day without my phone. Love it!!
Value
5
Written by a customer while visiting Samsung US
Posted by: Zone
from Arkansas, searcy
Expertise:Expert
Verified Purchase:Yes
Incredible phone. WOW what an update! Screen colors are vibrant and super battery life.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, October 31, 2025
Hi there Zone, we appreciate your feedback on your Samsung Galaxy S25. We love hearing how much you are loving the usage and capabilities of your device, and that you are finding the battery life able to keep up with your usage every day. Please, reach out to us again in the future if you ever have questions, or want to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Has the best features
on October 28, 2025
Posted by: Coleyb617
[This review was collected as part of a promotion.] I love my new Samsung galaxy s25. The features have enhanced my daily productve activies. Especially using the Galaxy Ai & Bixby. My last Samsung was an s22 & the changes have been awesome. I can do everything from personal, professional and everyday family schedules, orders, appointments and ect...
Value
5
Response from Samsung USBy R&R Team, October 30, 2025
Hi there Coleyb617, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We love hearing that you are having such an amazing experience with your device, and finding it so helpful for a range of daily tasks. We hope you'll reach out to us again in the future if you ever have questions, or want to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing
on October 31, 2025
Posted by: IdkNickName
[This review was collected as part of a promotion.] It is an amazing phone. My old model was the 21 and it is amazing how much improvement can happen in 4 models. It works so much smoother, I enjoy watching TV on the go and with the newer model the screen is the much more responsive and clearer, it also makes video game a 100 times better. One of my favorite parts about it is the size the 21 is large and clunky but the 25 fits in my pocket perfectly it is the perfect balance between easy to view and easy to hold. Another improvement is the camera I just went on vacation and I came back with photographer level photos. One of the greatest features though is the galaxy Ai it makes my life so much easier and by using it i can save so much time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great device!!
on November 2, 2025
Posted by: HazeReacts
[This review was collected as part of a promotion.] All around the best phone I've ever had. The only issue I've had with both of the Galaxy S25's I've had is the fact that during gaming or watching my movies on my streaming apps the in app sounds quit working.
Value
3
Response from Samsung USBy R&R Team, November 3, 2025
Hello, thank you for your feedback on your Samsung Galaxy S25. We are happy to hear that you are overall happy with the usage and features of your device. We have provided a link to an article to help you with the speaker of your device. We have also shared a link to the Samsung Support Team to offer further assistance if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
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Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
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Written by a customer while visiting Samsung US
Customer Rating
3
This product is okay, but is too slippery in hand.
on November 3, 2025
Posted by: Etanol
[This review was collected as part of a promotion.] Its much too slippery to hold for any streaming or photography. It broke the first hour i had it, in my hand, in my truck, which is at least carpeted. Alas. 2 and a half feet before sadness.
Value
3
Response from Samsung USBy R&R Team, November 4, 2025
Hey Etanol, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We know how important the durability of your device is to you every day, and we would love to help you with the experience you mention with your device. We do recommend protective cases on all device to help prevent damage from any accidental bumps and drops that will happen during usage. We have provided a link to the Samsung Support Team to assist you with repair options, and answer any questions you may have about case options we have available. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US