Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Navy (Verizon)
Average customer rating
4.7
(5,301 Reviews)
Rating breakdown 5,301 reviews
5 Stars
4,146
4 Stars
876
3 Stars
186
2 Stars
44
1 Star
49
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Galaxy S25 128GB - Navy (Verizon)
Posted by: Berry
Verified Purchase:Yes
Phone is solid in my hand. Takes great pictures and has numerous helpful features. I am very satisfied with my purchase.
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great and the features are flawles
on October 30, 2025
Posted by: Andreus
[This review was collected as part of a promotion.] The galaxy S25 is the best phone with awesome features
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Phone picture so amazing love speed of the phone
on October 30, 2025
Posted by: Lloyd88
[This review was collected as part of a promotion.] I use my phone daily sending text research playing games and Facebook it is such an amazing phone load up speed is awesome it don't lag. All the way around it's an amazing phone
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is nice and form fitting.
on October 29, 2025
Posted by: robertm3081
[This review was collected as part of a promotion.] The ai is great with removing objects from the pictures. I like the using my phone for streaming anime and watching YouTube. I thought i wasn't going to like it being a smaller phone but it feels really well in my hands. Overall I will give this phone 5 stars.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy is My Choice
on October 29, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I've been a Samsung Galaxy user from the beginning of using cell phones. I've had others but nothing compares to Samsung Galaxy. The new features that have been introduced with every new model is amazing & once I learned how to use them I'm super excited for things to be done with ease. Thank you Samsung for technology that's bringing everything to the palm of our hand with confidence.
Value
5
Written by a customer while visiting Samsung US
Posted by: Owl B
from Las Vegas, Nv
Expertise:Expert
Verified Purchase:Yes
The phone is nice, it just heats up really fast. I haven't had a phone where the battery gets hot so quickly when in use. I also feel like it dies quicker than my previous phone, which was a Galazy S21+.
Features
3
Performance
4
Design
4
Value
3
Response from Samsung USBy R&R Team, October 30, 2025
Hi there Owl B, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We know how important the uninterrupted usage and prolonged battery life of your device are to you every day, and we would love to assist you in troubleshooting and resolving this experience. We have provided links to articles to help you with these matters at your convenience. We have also shared a link to the Samsung Support Team if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
My S25 has been flawless
on October 29, 2025
Posted by: OKSams89
[This review was collected as part of a promotion.] I have had my S25 for 5 months and have absolutely no issues with it so far. I do always put good phone cases on as soon as i recieve a new phone so the phones appearance is still perfect. The battery life has been amazing, as I have had better longevity out of this phone than any in the past. I have been pleased with the operation of the phone as well, the processing power has been more than adequate for me and how I use the phone. Overall I have been very happy with my phone.
Value
5
Response from Samsung USBy R&R Team, October 29, 2025
Hi there OKSams89, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We are thrilled to hear that you are having such a great experience with your device, and that you are finding it a powerhouse for your daily needs. Please, reach out to us again in the future any time you have questions, or wish to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Has the best features
on October 28, 2025
Posted by: Coleyb617
[This review was collected as part of a promotion.] I love my new Samsung galaxy s25. The features have enhanced my daily productve activies. Especially using the Galaxy Ai & Bixby. My last Samsung was an s22 & the changes have been awesome. I can do everything from personal, professional and everyday family schedules, orders, appointments and ect...
Value
5
Response from Samsung USBy R&R Team, October 30, 2025
Hi there Coleyb617, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We love hearing that you are having such an amazing experience with your device, and finding it so helpful for a range of daily tasks. We hope you'll reach out to us again in the future if you ever have questions, or want to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US