Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Navy (Verizon)
Average customer rating
4.7
(3,738 Reviews)
Rating breakdown 3,738 reviews
5 Stars
2,979
4 Stars
573
3 Stars
125
2 Stars
30
1 Star
31
87%of customers recommend this product.
(
117 out of
135)
Customer Reviews for Samsung - Galaxy S25 128GB - Navy (Verizon)
Customer Rating
3
Samsung galaxy s25
on July 28, 2025
Posted by: MelBre
[This review was collected as part of a promotion.] I mainly use it for work and as my only telecommunications device. I have had more issues with this one, then my last one. It freezes, and doesn't always connect. I have to use my home Wi-Fi connection.
I haven't been able to figure out the AI.
I haven't been able to figure out the AI.
Value
3
Response from Samsung USBy R&R Team, August 6, 2025
Hi there MelBre, we are grateful for your feedback on your Samsung Galaxy S25. We understand how important the reliable connection of your device to your carrier is to you every day for your personal and professional phone calls. We have provided links to a few articles to help you troubleshoot the connection to your carrier. We have also provided a link to the complete manual for your device to help you with the features of Galaxy AI and ways to integrate them in to your usage. We have lastly, shared a link to the Samsung Support Team to offer additional assistance if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love the camera..takes amazing pics. Love Galaxy A
on July 28, 2025
Posted by: Tperkins
[This review was collected as part of a promotion.] Love all my Samsung devices, phone and 3 computers. I love my Galaxy AI..It helps me do all my writing for work!!! My camera takes beautiful pictures
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy AI is amazing
on July 28, 2025
Posted by: Imajpotwinner
[This review was collected as part of a promotion.] Have yet to find an issue with this phone! Fast, smooth, and light weight, what more could you ask for?!!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the camera
on July 28, 2025
Posted by: 424279
[This review was collected as part of a promotion.] AI is a great features and very useful i was able to find things that I didn't think I would find, and the information was greatly useful for me to get things done
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Having a lot of issues with texted messaging.
on July 28, 2025
Posted by: NativePrincess420
[This review was collected as part of a promotion.] It always says texted messaging system blocked where I can't text or now my friends can't text me. I have been using the same Samsung system for messaging for years and now with the 25S it isn't working. This Galaxy AI is causing problems.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love the Galaxy S25.
on July 28, 2025
Posted by: Johnny1545
[This review was collected as part of a promotion.] I use my S25 for practically everything! I mostly use social media and video platforms like YouTube to produce content for viewers. The S25 is great for recording all my videos on YouTube. I'm brand spanking new to the S25 and I'm exploring the features right now and I believe it will be more than just a phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
All the best
on July 28, 2025
Posted by: Carlooch
[This review was collected as part of a promotion.] This phone has max storage that I need on the phone alone without SD. Vibrant screen, stable updates, never slow. Great maintenance apps, great size for typing. AI is very helpful. Search is comprehensive. Sound quality with music is next to bluetooth speaker sound. HD calls are incredible. Reception is very good, particularly where I live. Best phone i could have pcked. Exceptional choice for 2 year plan. Ill keep it as long as possible. Even has satellite option. Thanks samsung. Perfect phone for anyone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S25 (Base Model) – Quick Take
on July 28, 2025
Posted by: Noorshah
[This review was collected as part of a promotion.] The Galaxy S25 base model is one of those phones that just feels right. It’s sleek, fast, and gets the job done without overcomplicating things. The display is gorgeous—bright, sharp, and easy on the eyes, even outside.
Day-to-day use is smooth as butter. Apps launch instantly, multitasking feels effortless, and you rarely have to think about battery life—it simply lasts. The camera isn’t flashy, but it consistently delivers great shots, especially in natural light.
Samsung’s One UI 7 keeps things clean and intuitive. No clutter, no confusion—just a phone that works the way you expect.
If you don’t need all the bells and whistles of the Ultra, the S25 base is a smart, reliable choice that won’t let you down.
Value
5
Written by a customer while visiting Samsung US