Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Navy (Verizon)
Average customer rating
4.7
(5,299 Reviews)
Rating breakdown 5,299 reviews
5 Stars
4,144
4 Stars
876
3 Stars
186
2 Stars
44
1 Star
49
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Galaxy S25 128GB - Navy (Verizon)
Customer Rating
5
This phone is one of the best that i've had.So far
on November 13, 2025
Posted by: Stormcenter
[This review was collected as part of a promotion.] Considering that I've came from a lower brand Samsung phone to this higher brand S25I am thoroughly happy with the productivity. The smoothness, the camera quality the ease to download apps or wallpapers and the overall functionality. It is so much better than the previous Samsung. That I had the a 14, and I would definitely recommend this to other consumers.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Small but powerful phone.
on November 13, 2025
Posted by: ScubaPhonePhotos
[This review was collected as part of a promotion.] Galaxy AI is always at your fingertips. High quality camera whenever you need it and this phond is blaxing fast. Apps launch quickly. The best phone in its class in my opinion. Looking forward to future models!
Value
5
Response from Samsung USBy R&R Team, November 13, 2025
Hi there ScubaPhonePhotos, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S25. We are so happy to hear that you are having such a good experience with your device, and that you are loving the speed and usage of features like Galaxy AI. We would love to hear from you again in the future any time you have questions, or want to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Out of this world
on November 13, 2025
Posted by: Bamaboi974k
[This review was collected as part of a promotion.] My S25 is better than I was expecting. This phone is simply amazing. Combined with the use of Samsung AI and the possibilities are endless !!! I have wanted a brand new just released Samsung Galaxy for a very very long time and finally got the chance to live the experience. Thanks for making a product that is easy to use and makes my heart and mind race off into the future of technology that I dreamed of as a child.... Wooow!!! What's next?
Value
5
Response from Samsung USBy R&R Team, November 13, 2025
Hi there Bamaboi974k, we appreciate you sharing your experience of your Samsung Galaxy S25 with us. We are ecstatic to hear that this device has surpassed all of your expectations and imagination, and that you feel the possibilities are endless with your new device. Please, reach out to us again in the future any time you have questions, or want to provide additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on November 13, 2025
Posted by: 143samdungS25
[This review was collected as part of a promotion.] Has e erything in a galaxy yu wa t and need, yet upgraded in all the best ways
Value
5
Response from Samsung USBy R&R Team, November 14, 2025
Hello there, thank you for your feedback on your Samsung Galaxy S25. We are so happy to hear that you are having such a great experience with your device. and that you are loving all of the enhancements to this device from previous versions. We hope you'll reach out to us again in the future any time you have questions, or want to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on November 12, 2025
Posted by: Juanna
[This review was collected as part of a promotion.] I love the features it had and the camera is amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible performance and system layout
on November 12, 2025
Posted by: Usetolovesamsung
from New Mexico
Expertise:Expert
Terrible new system. Just switched from the S20 5G and this new phone is Terrible. You have to swipe down and right to see notifications as opposed to them being right there less choice in phone set up, forced updates you don't want or need unless you're Tech savy enough to figure it out. A.I, galaxy assistant all forced to be on you're phone that i don't want but don't have a choice. So many system operations that it drains your battery. Basically had to give this phone a lobotomy to get it up to 17 hours minimum of battery life. I've since given the phone away and gotten my S20 5G fixed for simple and easy use again. Do not buy this for a grandparent or parent if they aren't tech savvy. They will not get it.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
1
Value
2
Response from Samsung USBy R&R Team, November 13, 2025
Hello there, we are grateful for your feedback on your Samsung Galaxy S25. We know that upgrading to a new device after a longer period of time can come with a learning curve due to all of the updates and changes to the software. We have provided a link to the complete manual to assist you with these updates and best aligning the settings to your preferences. We have also provided links to a few articles to help you maximize the battery life if the intelligent battery has not made the adjustments to your consumption as intended. We have lastly, provided a link to the Samsung Support Team if you have questions about your new device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
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Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
1
entire phone.
on November 12, 2025
Posted by: smith
i BEG of you: do NOT get this phone.
i wish i bought anything else.
MANDATORY to log into your phone with google, which you then have to upload your own private info just to verify yourself.
i wish i bought anything else.
MANDATORY to log into your phone with google, which you then have to upload your own private info just to verify yourself.
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
1
Value
1
Response from Samsung USBy R&R Team, November 12, 2025
Hi Smith, we appreciate you sharing your experience of your Samsung Galaxy S25 with us. We know how important your security of your device is to you every day, and needing to feel that your data is secure at all times. We have provided a link to the Samsung Support Team if you are interested in discussing ways to customize your device to feel comfortable using, and have the peace of mind that your data is secure. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
This is a great phone that allows one to do lots
on November 12, 2025
Posted by: Kylebryan
[This review was collected as part of a promotion.] AI is the new way to go and we need to embrace it. Things are changing.
Value
5
Written by a customer while visiting Samsung US