Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Navy (Verizon)
Average customer rating
4.7 out of 5
4.7
(5,297 Reviews)
Open Ratings Snapshot
Rating breakdown 5,297 reviews
5 Stars
4,142
4 Stars
876
3 Stars
186
2 Stars
44
1 Star
49
88%of customers recommend this product. 
(
141 out of 161
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 128GB - Navy (Verizon)
Customer Rating
5 out of 5
5
Samsung s25
on December 3, 2025
Posted by: Memo
from San Diego CA
Expertise:Expert
Verified Purchase:Yes
Great phone for the wife...fast and reliable would 100% recommend
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I'm really loving my new phone. It's fantastic!
on December 3, 2025
Posted by: AlovesT
[This review was collected as part of a promotion.] I am thoroughly impressed with the Galaxy Al. It is truly exceptional. It assists me in numerous aspects of my life. Whether it's work-related tasks, school responsibilities, or managing my children's affairs, the Galaxy Al is always there to support me. It's truly remarkable!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, December 3, 2025
Hey AlovesT, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We are thrilled to hear that you are finding this device to be so exceptional for your usage, and that you are finding it amazing for work, school, and that Galaxy AI is such a helpful tool for all of these needs. Please, reach out to us again in the future any time you have questions, or wish to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome Phone
on December 3, 2025
Posted by: S25 Phone
from Neenah, WI
Expertise:Intermediate
Verified Purchase:Yes
Very easy to use. Good, intuitive, interface that has improved my experience 10 fold from the S10e that I had.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It's fast and picture quality is great
on December 3, 2025
Posted by: Skarie
[This review was collected as part of a promotion.] It's the perfect upgrade. My sister in law gas one too and loves it. Galaxy AI is an extra bonus and super useful.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is fast
on December 3, 2025
Posted by: Dstinnett
[This review was collected as part of a promotion.] I use my phone for work it's fast and reliable. Love the galaxy ai features
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This device has awesome sound quality
on December 3, 2025
Posted by: SETINLOVE
[This review was collected as part of a promotion.] I love my product I use it for everything reminders play casino games on it with no issues and GALAXY AI ROCKS!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Sleek and fast new features
on December 2, 2025
Posted by: Crazycranes
[This review was collected as part of a promotion.] Just upgraded from the S20 to the S25 and I love it already. It is fast and easy to use. I can work from home and read my books with ease. Not to mention the photo quality is amazing!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, February 20, 2026
Hi Crazycranes, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We couldn't be happier to hear how much you are loving the speed and enhanced capabilities of your device. We have provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your phone. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25
on December 2, 2025
Posted by: Grams
Verified Purchase:Yes
I love my new phone, it is easy to use smaller than my last one and a lot faster too
Response from Samsung USBy R&R Team, February 20, 2026
Hey Grams, thank you for sharing your experience of your Samsung Galaxy S25 with us. We are thrilled to hear how much you love your new phone, and that you find it comfortable in your hand for prolonged usage. We have provided a link to the Samsung Support Team for your convenience to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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