Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Navy (Verizon)
Average customer rating
4.7 out of 5
4.7
(3,736 Reviews)
Open Ratings Snapshot
Rating breakdown 3,736 reviews
5 Stars
2,978
4 Stars
573
3 Stars
124
2 Stars
30
1 Star
31
87%of customers recommend this product. 
(
116 out of 133
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 128GB - Navy (Verizon)
Customer Rating
5 out of 5
5
The best phone yet
on July 20, 2025
Posted by: Jayache1986
[This review was collected as part of a promotion.] Love the easy features and the privacy it offers. Great camera for pictures and the best apps
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
So far so good
on July 20, 2025
Posted by: ninxtactical
[This review was collected as part of a promotion.] So far no issues, battery is decent, screen is good, no lagging. Galaxy AI is useful.
Value
4 out of 5
4
Response from Samsung USBy R&R TeamJuly 22, 2025
Hi there Ninxtactical, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We are so happy to hear that you are so pleased with the usage of your device, and experiencing no frustrations as you begin to explore your device. We have provided links to resources to assist you with the exploration of your device, and aligning the settings to your preferences, and answer any questions along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy S25 - good solid choice!
on July 20, 2025
Posted by: SM Bay Area
from San Francisco Bay Area
Expertise:Intermediate
Verified Purchase:Yes
I needed to replace my 7 years old Samsung phone and this Galaxy S25 base model worked very well for me. Good screen quality, pictures, general management.
I would recommend this to a friend!
Features
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great device for sure on many levels!
on July 20, 2025
Posted by: n1jai8
[This review was collected as part of a promotion.] I use Samsung for my drones videos and love it and must I add battery life is amazing!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Impressive, fast, fast, responsive.
on July 20, 2025
Posted by: Maxpower
[This review was collected as part of a promotion.] The galaxy s25 has greatly improved my productivity day to day. It's super fast and reliable and partnered with Galaxy Ai, it's truly a game changer.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my new Samsung Galaxy s25 by far the best!
on July 20, 2025
Posted by: 4marzbarz
[This review was collected as part of a promotion.] My Samsung Galaxy s25 the best feature AI you can ask him anything and they will give you an answer it's amazing and I also love that I can stream my movies on Hulu HBO Max Disney plus with the best picture quality ever best phone ever
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on July 20, 2025
Posted by: Hit4years
[This review was collected as part of a promotion.] I love this phone it is a massive upgrade from a A15 I love it. It takes no time to open apps or games it has great speeds for everything I absolutely love it and the galaxy Ai just seals the deal because it helps you with so much stuff its helped me with so much
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Small but nice
on July 21, 2025
Posted by: TwentyFive
[This review was collected as part of a promotion.] I miss my folds and notes but this one is cool. Have had Samsung for a long time. A lot of devices have been lost and stolen unfortunately.
Value
3 out of 5
3
Response from Samsung USBy R&R TeamJuly 21, 2025
Hi there TwentyFive, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25. We are happy to hear that you are pleased with the usage of your device. We have provided a link to Customer Care+. This can give you additional peace of mind with your device, and help you feel confident in the continued usage. We have also shared a link to the Samsung Support Team if you ever have questions about the features and capabilities of your device. We appreciate you being a Samsung customer. -Elizabeth
Customer Care+
smsng.us/Samsung-Care-Plus
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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