Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Navy (Verizon)
Average customer rating
4.7
(5,282 Reviews)
Rating breakdown 5,282 reviews
5 Stars
4,127
4 Stars
876
3 Stars
186
2 Stars
44
1 Star
49
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Galaxy S25 128GB - Navy (Verizon)
Customer Rating
4
Awesome device even more awesome specs
on June 29, 2026
Posted by: DeelovesSamsung
[This review was collected as part of a promotion.] I use my galaxy AI to help me plan and schedule my weekly meals. I love the translate feature on the phone which allows flawless translation on a active phone call. I love camera and the AI feature to fix my photos.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S 25
on June 29, 2026
Posted by: Mari2k19
[This review was collected as part of a promotion.] Amazing battery life and Al features makes everything so much easier and is pretty cool to talk to when you are bored or curious to learn new things.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on June 29, 2026
Posted by: Dork81
[This review was collected as part of a promotion.] I love my phone and it's the best I've ever owned.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
How i feel about my s25
on June 29, 2026
Posted by: Jrowilli
[This review was collected as part of a promotion.] I've really enjoyed using the Galaxy S25 overall. The software is easy to use, the camera has been great, and it's been a solid phone day to day. My biggest complaint is that over time it's slowed down a lot more than I expected, and the battery life has noticeably gotten worse. It still does everything I need, but the drop in performance and battery has been disappointing. Even with those issues, I've had a positive experience overall and would still recommend it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone I haved
on June 29, 2026
Posted by: Susylizy
[This review was collected as part of a promotion.] I have this phone more than 5 years I that the best on the memory,photos and I loved
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
People cant hear me.
on June 29, 2026
Posted by: Phoneuser
[This review was collected as part of a promotion.] This has Galaxi AI. And that's all good. But people cant hear me.
Value
3
Response from Samsung USBy R&R Team, July 1, 2026
Hi there Phoneuser, thank you for sharing your experience of your Samsung Galaxy S25 with us. We understand how frustrating it is when your device is not operating as intended or expected. We have provided a link to an article to help you with the microphone of your device at your convenience. We have also provided a link to the Samsung Support Team to assist you further if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Microphone issues with Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001249/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Microphone issues with Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001249/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
My galaxy s25 is geat phone to have
on June 29, 2026
Posted by: TheRedKing
[This review was collected as part of a promotion.] I watch a lot of videos and they are super clear never had a problem with drop calls and the spell check and translate is incredible great this phone is the best I ever had
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone works great
on June 29, 2026
Posted by: Mommicorn
[This review was collected as part of a promotion.] Galaxy phone is definitely great .however, I would say upgrade storage above 5 TB my phone requires a lot of space to hold information especially in regards to my family's medical information, also AI mode works amazingly especially when I'm looking up information that I may not understand, I have the correct spelling ,and, need further information can be expounded upon.
Also it's far as charging systems go I would need a faster charger or a more protected charger string connection due to the fact that wear and tear on my phone and the charger portion take a while to charge now not that it's been used multiple times but it's been used multiple times. Other than that the phone is phenomenal and I will always stay in the Samsung family.
Value
5
Written by a customer while visiting Samsung US