Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Navy (Verizon)
Average customer rating
4.7
(5,282 Reviews)
Rating breakdown 5,282 reviews
5 Stars
4,127
4 Stars
876
3 Stars
186
2 Stars
44
1 Star
49
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Galaxy S25 128GB - Navy (Verizon)
Customer Rating
3
This phone is so so
on June 29, 2026
Posted by: Itsjismemelly
[This review was collected as part of a promotion.] I use my phone for everything. Galaxy AI,taking pictures making notes for my self making purchases so it's a very important part of my life. This phone is just ok to me,I need more from my device and I actually can't wait to trade it in. Not for any specific reason but it just didn't do well for me.
Value
3
Response from Samsung USBy R&R Team, July 1, 2026
Hello Itsjismemelly, thank you for your feedback on your Samsung Galaxy S25. We know our customers have different wants and needs from their chosen device, and that it can be a little disappointing when your expectations are not met with your device. We have provided links to resources to help you maximize your experience, and we hope you'll reach out to us again in the future any time you have questions, or want to provide additional feedback on your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Nice big cell
on June 29, 2026
Posted by: Kandykane
[This review was collected as part of a promotion.] I like how big the cell is. I also like that it's easier to use.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
E.T would use this phone!
on June 29, 2026
Posted by: SteveO
[This review was collected as part of a promotion.] Great Phone for all the right reasons and then some! That's what she said! Everytime she uses my phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 29, 2026
Posted by: Mcdonald
[This review was collected as part of a promotion.] Best product i received this year extremely happy i purchase it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My phone is exactly 💯 fulfills all my needs.
on June 29, 2026
Posted by: TonyLovesSamsung
[This review was collected as part of a promotion.] Galaxy AI helps me with information, data research, planning, etc. I feel like I can't be without it. The use of my phone is like a lifeline, it's more then just a lifestyle.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Enjoying the S25
on June 29, 2026
Posted by: Tanta2
[This review was collected as part of a promotion.] I've had my phone for about a year. So far it's working great. No bugs, no issues. I would recommend it.
I definitely use Galaxy AI Photo assist features on my S25 to improve the quality of old family photos.
I definitely use Galaxy AI Photo assist features on my S25 to improve the quality of old family photos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has amazing features
on June 29, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] The phone is very durable and sleek, the screen pace is fast and its not too sensitive, its the perfect size for medium sized palms and the audio is also amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone does not let me down except for storage
on June 29, 2026
Posted by: Ny1992
[This review was collected as part of a promotion.] Games and interactions with this has majorly improved. Camera is extremely better as well. Though storage warning can suck at times
Value
4
Written by a customer while visiting Samsung US