Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Navy (Verizon)
Average customer rating
4.7
(5,282 Reviews)
Rating breakdown 5,282 reviews
5 Stars
4,127
4 Stars
876
3 Stars
186
2 Stars
44
1 Star
49
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Galaxy S25 128GB - Navy (Verizon)
Customer Rating
5
Samsung S25 Galaxy AI phone is everything
on June 29, 2026
Posted by: Sams25luv
[This review was collected as part of a promotion.] With Galaxy AI my phone becomes my personal assistant. It helps me with writing professional messages and emails. When i dont know something or have a question, it provides the correct answers for me.
The fact that i can do multiple things at one time with just my samsung galaxy s25 Is why i chose Samsung.
The fact that i can do multiple things at one time with just my samsung galaxy s25 Is why i chose Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
LOVE MY PHONE
on June 29, 2026
Posted by: Beebee
[This review was collected as part of a promotion.] Love it. Sometimes it's magical how it helps me to learn about different places. The maps app that came with the phone is the one that's used the most. Other than the games I have downloaded onto my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
S25 garbage
on June 29, 2026
Posted by: Evanator201
[This review was collected as part of a promotion.] This phone sucks and galaxy ai is rigged. This phone hardly charges anymore and sounds like a rattle can.
Value
1
Response from Samsung USBy R&R Team, July 2, 2026
Hi there Evanator201, we appreciate your feedback on your Samsung Galaxy S25. We absolutely understand how frustrating it is when your device is not operating as intended or expected. We have provided a link to an article to help you with the device not charging, and the speaker not functioning as intended. We have also provided a link to the Samsung support Team to assist you with any features of Galaxy AI that you believe are making any sort of errors during usage. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy 25
on June 29, 2026
Posted by: Ang31990
[This review was collected as part of a promotion.] This phone has been one of the best phones I have had in a long time. Going on my 3rd year with this phone and I never had any issues, no malfunctions, and no screen cracks either. It does the job whether you want it for social media, texting and calling, and the picture quality is outstanding. It also has Galaxy AI which is what most people these days are looking for
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Straight forward
on June 29, 2026
Posted by: BellaDelish
[This review was collected as part of a promotion.] My Samsung S25 is easy and straight forward. The picture and video quality it amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My Samsung phone experience
on June 29, 2026
Posted by: TheGoat
[This review was collected as part of a promotion.] My S25 is really good quality. A family member gave it to me as a gift. The phone has proved really good day to day. My only problem is when you run intensive games like say Zenless Zone Zero or another game known for this the phone can start to stutter or the game crashes. Overall it is a good phone but in my opinion they should put more time and resources into making sure the phone can take those games because they aren't getting any less intensive.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone money can buy
on June 29, 2026
Posted by: Cooks2books
[This review was collected as part of a promotion.] I love this phone. The camera is unmatched and I think that Galaxy AI is unbeatable. I am alwyas looking forward to pulling my phone out for streaming or whenever a decent picture or video needs to be taken. I especially love when I can utilize AI to fix pictures. I would noy choose another phone ever.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 29, 2026
Posted by: Samsung4Life
[This review was collected as part of a promotion.] This has been the best phone I ever owned. Im ready to trade it in for the newer version but is a little afraid. Ever since Galaxy AI came out this phone has been a necessity. I hope the new version is as seamless as this one or ill be upset. Love this device.
Value
5
Written by a customer while visiting Samsung US