Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Icyblue (Verizon)
Average customer rating
4.7 out of 5
4.7
(6,072 Reviews)
Open Ratings Snapshot
Rating breakdown 6,072 reviews
5 Stars
4,764
4 Stars
999
3 Stars
208
2 Stars
48
1 Star
53
87%of customers recommend this product. 
(
141 out of 162
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 128GB - Icyblue (Verizon)
Customer Rating
5 out of 5
5
Good phone
on August 4, 2025
Posted by: L8rG8r
[This review was collected as part of a promotion.] I haven't had any issues with the phone, I got the extra storage and love it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
DO NOT BUY
on August 4, 2025
Posted by: Memyselfneye
[This review was collected as part of a promotion.] This phone is the absolute worst phone I have ever owned. I thought I was upgrading from my Note 20 Ultra and did a huge downgrade. It completely sucks.
Value
1 out of 5
1
Response from Samsung USBy R&R Team, August 6, 2025
Hi Memyselfneye, thank you for sharing your experience of your Samsung Galaxy S25 with us. We understand how frustrating it can be when you have a new device that is not operating as expected. Without knowing what features or changes are causing frustration for you, we have provided links to the complete manual for your device, and to the Samsung Support Team to help you align the settings, discover the full capabilities, and answer any questions along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great cellphone
on August 4, 2025
Posted by: Santiago
[This review was collected as part of a promotion.] Great cellphone, I love my galaxy and its another great iteration
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It does more stuff then my older phone
on August 4, 2025
Posted by: Bumblebee
[This review was collected as part of a promotion.] It does more stuff then my older phone for work. Im glad I did update my phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy Phones
on August 4, 2025
Posted by: Christine79
[This review was collected as part of a promotion.] Galaxy Phones have been my go to forever. Very durable, work incredibly well.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone
on August 4, 2025
Posted by: Peliller
[This review was collected as part of a promotion.] I've been very pleased with the quality of this phone. Everything has worked as it should, and the Galaxy AI feature has been very helpful!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Phone Ever
on August 4, 2025
Posted by: 2611Josie
[This review was collected as part of a promotion.] I absolutely love this product. I am proud to own a Galaxy. S25 the screen is wonderful. I cannot believe what a great product. This is the screen. The graphics are amazing. My gameplay is way more better. I am honored and proud. It's allowed to own this product. Thank you for making such a great product.And I will always remain a samsung customer
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has a great camera!!
on August 4, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] This phone has a great camera and also loads really fast if you need to get stuff done!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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