Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Icyblue (Verizon)
Average customer rating
4.7
(5,695 Reviews)
Rating breakdown 5,695 reviews
5 Stars
4,462
4 Stars
939
3 Stars
198
2 Stars
46
1 Star
50
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Galaxy S25 128GB - Icyblue (Verizon)
Customer Rating
4
Fantastic all around
on July 14, 2026
Posted by: RobSim
[This review was collected as part of a promotion.] I love the S25 but my favorite feature is the camera and wide variety of setting ! I can take pictures of space! Wow! Then combine with A.I such as Gemini and it is" out of sight" I swear I've heard that before! Let's be honest, how often has any Samsung device let you down? Not often if ever! Buy Samsung, its a lifestyle!
Value
4
Response from Samsung USBy R&R Team, July 15, 2026
Hi RobSim, thank you for sharing your experience of your Samsung Galaxy S25 with us. We couldn't be happier to hear that you are loving your new device, and that the camera and Galaxy AI have been such amazing additions to your experience. We have provided a link to the Samsung Support Team to assist you if you have any questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Good fetures
on July 10, 2026
Posted by: Casper
[This review was collected as part of a promotion.] I like watching movies on it is fast and has a lot of new fetures
Value
4
Response from Samsung USBy R&R Team, July 16, 2026
Hey there Casper, we appreciate you sharing your experience of your Samsung Galaxy S25 with us. We are so happy to hear how much you are enjoying your streaming with your device for your favorite movies. We have provided a link to the complete manual to assist you with the full exploration of your device and alignment of the settings to your preferences. We have also provided a link to the Samsung Support Team to assist you if you have any questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Samsung Community
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Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
great camera
on July 9, 2026
Posted by: IsayGorski
[This review was collected as part of a promotion.] I've been using my s25 for 2years now, good quality camera and still great in taking pictures and video, i travelled a lot and my photos are always clear with high resolution. AI is also very helpful and like having a personal assistant for free.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Would not recommend
on July 6, 2026
Posted by: Joey
from Kentucky
Expertise:Intermediate
No headphone port, no SD slot, no charger and now no texting, with the recent shutdown of samsung messages and major privacy issues with Google messages I'm left with a nearly useless phone.
Features
1
Performance
4
Design
4
Value
2
Response from Samsung USBy R&R Team, July 8, 2026
Hello Joey, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We know how important specific usage of your device is to you every day, and we would love to help you have the best possible experience with your device. For the headphone jack, you are able to use an adapter with your charging port to make use of your favorite wired headphones. We have also provided a link to the Samsung Support Team to assist you if you are in need of storage expansion and want to discuss the security of your device for peace of mind with your messaging. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5
Fast, Smooth and Worth the Upgrade
on July 5, 2026
Posted by: TechExplorer
[This review was collected as part of a promotion.] I've been using the Galaxy S25 for everyday tasks, and it's been a great experience. The phone feels very fast, apps open instantly, and the battery easily lasts through my day.
The display is bright and sharp, making videos and browsing enjoyable. The cameras produce detailed photos in both daylight and at night.
One of my favorite features is Galaxy AI, which makes everyday tasks more convenient and adds useful smart features without getting in the way. The overall software experience is smooth, and the phone feels polished and reliable.
Overall, I'm very happy with the Galaxy S25 and would recommend it to anyone looking for a fast, premium Android phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Typical Samsung Galaxy
on June 30, 2026
Posted by: Dsw713
[This review was collected as part of a promotion.] As a die hard Android person I have used the Samsung 4, 5, 10, 20, 24 and 25.
All have standard features and quirks. My favorite overall was the 10 however it appears their quality controls and quality testing has declined over time.
All have standard features and quirks. My favorite overall was the 10 however it appears their quality controls and quality testing has declined over time.
Value
3
Response from Samsung USBy R&R Team, July 6, 2026
Hi there Dsw713, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We understand how distressing it can be when your device is not aligning to your expectations, and we are always happy to assist our customers. We have provided a link to the Samsung Support Team to assist you with any questions or experiences you may be having that are causing frustration. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
It's great
on June 30, 2026
Posted by: dbarbie
[This review was collected as part of a promotion.] So much faster than my old phone.The graphics are vivid and the storage is phenomenal.Galaxy AI is very quick with results.I play a lot of online games,very easy to navigate through apps.Very satisfied with my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Works great. Happy with features.
on June 30, 2026
Posted by: Bleachermike
[This review was collected as part of a promotion.] I like the Galaxy ai feature to help me getvstarted with simple projects and the fillow up prompts it provides.
The circle search feature is quick and easy to use.
The quick share feature could be a little easier to use. It would be nice if they made a slightly smaller version so it's easier to put in my pocket.
The circle search feature is quick and easy to use.
The quick share feature could be a little easier to use. It would be nice if they made a slightly smaller version so it's easier to put in my pocket.
Value
4
Written by a customer while visiting Samsung US