Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Icyblue (Verizon)
Average customer rating
4.7
(3,756 Reviews)
Rating breakdown 3,756 reviews
5 Stars
2,994
4 Stars
575
3 Stars
124
2 Stars
30
1 Star
33
88%of customers recommend this product.
(
133 out of
151)
Customer Reviews for Samsung - Galaxy S25 128GB - Icyblue (Verizon)
Customer Rating
4
This S25 has Good quality. Bad charging port.
on July 10, 2025
Posted by: Kl0wn07
[This review was collected as part of a promotion.] I love my Samsung S25 it was the best phone that I had ever had for up to month. It has the best call quality, the best graphics, and the best gaming performance out of all the other phones I've owned. Out all the phones I've had they have had multiple problems. This S25 has only given me one problem. After about a month of having the phone my charging port started malfunctioning. Telling me that there was stuff inside when there wasn't. Then it just stopped working and now I can only charge my phone via wireless charging. Other than that it charges fast and keeps a charge for a couple of days. When I can't find my phone I can say "Bixby" and the Galaxy AI named Bixby will Answer so I can hear where my phone is at. The AI also helps me make phone calls when I can't search for the contact I'm trying to call. There is absolutely not any speed problems or storage problems. Every day I use my phone's ability to connect the alarm to Spotify so I can wake up with music every morning. That's what makes this a 4 star product.
Value
4
Response from Samsung USBy R&R Team, July 10, 2025
Hey KI0wn07, we appreciate your feedback on your Samsung Galaxy S25. We are so happy to hear how much you are enjoying the enhanced capabilities of your device, and finding so many uses for Galaxy AI. We have provided links to the Samsung Support Team and your warranty information if you are interested in exploring repair options for the charging port of your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
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Written by a customer while visiting Samsung US
Customer Rating
5
S25 review
on July 10, 2025
Posted by: Burghjcj
[This review was collected as part of a promotion.] The Samsung, the Galaxy S25 has been a really good device so far. The Galaxy AI takes notes for me when im working and answers all of my silly questions. I have had zero limitations with the phone and does everything I ask with great speed.
Value
5
Written by a customer while visiting Samsung US
Posted by: Deb in US
from Northern Virginia
Verified Purchase:Yes
I like the galaxy line. I have owned several. The 7 edge and the 21 among them. This is a solid offering. Preformed as expected.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Sammy
Verified Purchase:Yes
I like it a lot; I just wish that you offered the smaller phone with the higher end specs. I want a smaller phone than the Ultra, but I want the camera specs and the pen.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best Galaxy device in years
on July 11, 2025
Posted by: Tinyprettyj
[This review was collected as part of a promotion.] The Galaxy S25 is the best phone for people looking for an upgrade from their old phone or as a first-time phone. With its solid aluninum and glass build with a smooth matte finish, it feels really good in the hand.
It's buttery smooth performance is also another plus With the Snapdragon 8 elite chipset, everyday tasks and games just fly. Paired with a large 4000 mAh battery, it's guaranteed to last a full day of whatever is thrown at it.
And with the powerful chipset comes Galaxy AI. A digital assistant that helps you stay organized and punctual throughout the day. With now briefing, you can see a complete summary of your day and what's next.
Lastly, the Galaxy ecosystem works really well. If you have other devices like a galaxy tab, watch, or book. Especially the continuity features like shared clipboard, and continuing off on another device.
Overall, the Galaxy S25 is a great phone.
Value
5
Written by a customer while visiting Samsung US
Posted by: Desire
from New York, NY
Verified Purchase:Yes
I recently upgraded to the Samsung S25 from the S24, and I have to say, my feelings are mixed.
Starting with the design – the phone definitely feels thicker in the hand compared to the S24. I really liked the sleek and slim feel of the S24, and the S25 loses a bit of that charm. The screen is slightly larger, which might be a plus for some, but for me, it just made the phone feel bulkier overall.
One thing that caught me off guard was the camera lenses. They feel a little awkward – maybe it's the size or placement, but they don’t feel quite right when handling the phone.
Battery life has been a real disappointment. I expected more from a new flagship, but it barely gets me through the day with moderate use.
On the plus side, the display is absolutely stunning. It's noticeably improved from the S24 – super bright, crisp, and great for watching videos or gaming. Samsung always nails the screen quality, and this is no exception.
Overall, the S25 has its strengths, but for me, it’s a step sideways rather than forward – especially if you were a fan of the slim and comfortable design of the S24.
Written by a customer while visiting Samsung US
Customer Rating
5
Excelente dispositivo
on July 12, 2025
Posted by: Banshee94
[This review was collected as part of a promotion.] The size of the device is adequate, especially if you have to crouch all the time and have it in your pocket... it does not bother you at all. The AI is super good, highlighting the live Gemini feature, using it from time to time with conversations, you can talk like a real person, and if you activate the camera, you can ask it naturally and point things out, super practical. As for the power and so on, there are no complaints, good power and battery power are enough for the whole working day and if you add the fast charging, I do not think anyone will turn it off. Connectivity with Samsung's various accessories is super fast and smooth. In short, an excellent device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice phone
on July 12, 2025
Posted by: Chrissy
[This review was collected as part of a promotion.] Nice for personal use. Very smooth also.............
Value
5
Written by a customer while visiting Samsung US