Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Icyblue (Verizon)
Average customer rating
4.7 out of 5
4.7
(5,705 Reviews)
Open Ratings Snapshot
Rating breakdown 5,705 reviews
5 Stars
4,469
4 Stars
940
3 Stars
200
2 Stars
46
1 Star
50
88%of customers recommend this product. 
(
141 out of 161
)
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Customer Reviews for Samsung - Galaxy S25 128GB - Icyblue (Verizon)
Customer Rating
5 out of 5
5
Exceptional Performance and Refined Design
on March 11, 2026
Posted by: Chsosrex
[This review was collected as part of a promotion.] The Galaxy S25 has completely transformed my daily routine, especially when it comes to high-end gaming and streaming. The processing power is incredible, allowing for a lag-free experience in demanding mobile games while maintaining a consistent frame rate. When streaming high-definition content, the display vibrancy and clarity are unmatched, making for a truly immersive experience.
What sets this device apart is the seamlessintegration of Galaxy Al. It intelligently optimizes battery life and performance based on my usage patterns, which is a game-changer for long gaming sessions. The Al-driven camera features and smart organization tools have made my workflow much more efficient. Whether I am using it for entertainment or staying productive, the hardware and software work in perfect harmony. This is a top-tier device for anyone who needs power and intelligence in their pocket.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This is my first S25 and I am still learning.
on March 11, 2026
Posted by: LovetoLearn
[This review was collected as part of a promotion.] I have had my S25 for about a week now and with the help of AI I have made quite a bit of progress . Actually I have learned more about AI than I have learned about my new S25. Thanks AI and Members.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Really good phone
on March 11, 2026
Posted by: Babygurl2717
[This review was collected as part of a promotion.] Never had any issues reminds me of the s22 just with more higher features
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Unchanged
on March 5, 2026
Posted by: Bonose44
Verified Purchase:Yes
This is a phone with great features that haven't changed much except for improvements. Being that this is the perfect size phone for me I'm glad the size hasn't changed nor the button configuration.
Response from Samsung USBy R&R Team, March 6, 2026
Hey Bonose44, thank you for your feedback on your Samsung Galaxy S25. We are so happy to hear that you are pleased with the enhanced performance and capabilities of your new device, and that you are finding the size of your device perfect for your preferences. We have provided a link to the Samsung Support Team for your convenience if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Qualiy software and hardware product
on March 5, 2026
Posted by: Dru1012
Verified Purchase:Yes
Great product and easily manage in smart things app
Response from Samsung USBy R&R Team, March 5, 2026
Hi there Dru1012, thank you for sharing your feedback on your Samsung Galaxy S25. We are thrilled to hear how pleased you are with the usage and capabilities of your device. We have provided links to resources to help you maximize your experience and discover features like Galaxy AI, align the settings to your usage preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Preloaded apps suck
on March 1, 2026
Posted by: Marcos Reinoso
Verified Purchase:Yes
No one likes these bloatware apps that we cant uninstall. They take up space and we dont use them. Super annoying
Response from Samsung USBy R&R Team, March 2, 2026
Hello Marcos Reinoso, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We know how important the ability to customize your device is to you. We have provided links to the complete manual and the Samsung Support Team to help you have the best possible experience with your device and best align the settings to your preferences. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Splendid features
on March 1, 2026
Posted by: CrashoutRae
It's processor and interface have really satisfied me
Response from Samsung USBy R&R Team, March 2, 2026
Hey there CrashoutRae, we appreciate you sharing your experience of your Samsung Galaxy S25. We are so happy to hear how satisfied you have been with the enhanced speed and software of yournew device. We have provided a link to the Samsung Support Team for your convenience. These experts can assist you if any questions come up about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Quality & Reliable
on February 21, 2026
Posted by: ursa
from Dallas, TX
Expertise:Intermediate
I've been using this phone for a little over 6 months now and the only complaint I have is that I wish I had more storage. It would be amazing if Samsung offered 512gb of storage for their compact base model.
The size of this phone is perfectly pocketable and suitable for one-handed use. Very fast, good battery life, good camera (after tweaking settings a bit), great screen, great audio quality. Just a very good, reliable phone.
But...more storage for the base model, please!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, February 23, 2026
Hi Ursa, thank you for sharing your experience of your Samsung Galaxy S25 with us. We are happy to hear that you are overall happy with the usage of your device, and finding the processor to work quickly, camera to take great photos and videos, and that the battery life is lasting during your usage. We have provided a link to the Samsung Support Team to assist you if you have any questions about storage expansion for your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
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