Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Mint (Verizon)
Average customer rating
4.7
(4,562 Reviews)
Rating breakdown 4,562 reviews
5 Stars
3,601
4 Stars
727
3 Stars
156
2 Stars
36
1 Star
42
87%of customers recommend this product.
(
139 out of
159)
Customer Reviews for Samsung - Galaxy S25 128GB - Mint (Verizon)
Posted by: Ana BM
Expertise:Intermediate
Verified Purchase:Yes
The phone is comfortable, fast, and the photo quality is exceptional.
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, February 6, 2026
Hello Ana BM, we appreciate you sharing your experience of your Samsung Galaxy S25 with us. We are so happy to hear how much you are enjoying the enhanced speed and camera quality of your new device, and that you are finding it comfortable in your hand for prolonged usage. We have provided a link to the full manual for your device to help you with additional capabilities like Galaxy AI. We have also shared a link to the Samsung Support Team to assist you if any questions arise during your usage. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
The best experience
on February 11, 2026
Posted by: Luther07
Expertise:Intermediate
I recommend people to try base models like s25 because recently I upgraded from s21 so I see the big gap between these phones and I'm very impressed with the new hardware and progress. But I won't suggest people to upgrade every year like for what? Just to show off? Unless ur performative person I guess.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, February 13, 2026
Hi there Luther07, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We couldn't be happier to hear how pleased you are with the ugpraded features and capabilities of your new device. We have shared a link to the Samsung Support Team for your convenience. They can assist you any time you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Dru1012
Verified Purchase:Yes
Great product and easily manage in smart things app
Response from Samsung USBy R&R Team, March 5, 2026
Hi there Dru1012, thank you for sharing your feedback on your Samsung Galaxy S25. We are thrilled to hear how pleased you are with the usage and capabilities of your device. We have provided links to resources to help you maximize your experience and discover features like Galaxy AI, align the settings to your usage preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Bonose44
Verified Purchase:Yes
This is a phone with great features that haven't changed much except for improvements. Being that this is the perfect size phone for me I'm glad the size hasn't changed nor the button configuration.
Response from Samsung USBy R&R Team, March 6, 2026
Hey Bonose44, thank you for your feedback on your Samsung Galaxy S25. We are so happy to hear that you are pleased with the enhanced performance and capabilities of your new device, and that you are finding the size of your device perfect for your preferences. We have provided a link to the Samsung Support Team for your convenience if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The size of this phone is perfect I buy Samsung
on March 23, 2026
Posted by: Debjae05
[This review was collected as part of a promotion.] I use my phone for everything. I find galaxy AI so interesting and easy to use. I watch movies on my phone the picture quality is the best! I travel with my phone using the map app and it always is correct. I always buy Samsung phones and would love to get a TV someday. Samsung products are the best, In my opinion!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
All good except the service
on April 9, 2026
Posted by: BigZKB
[This review was collected as part of a promotion.] The phone itself is great I love the features I love I love how easy it is to use the only issue that I have is that at times my text messages wouldn't come through it would just continue to download and I miss some important texts
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome picture and very reliable phone
on April 13, 2026
Posted by: KatrinaDawn
[This review was collected as part of a promotion.] I use my Samsung galaxy phone for talking and texting family and friends and also for gaming and taking surveys
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I'm a bit torn about this phone.
on April 14, 2026
Posted by: Superboysrg
[This review was collected as part of a promotion.] I've owned a few galaxy phones and have mostly had a good experience with them, but my S25 has been giving me problems recently. Not long ago the battery life started decreasing, though that might be because of the cold. That being said, I hadn't had as much of a problem with battery draining in any of my past galaxy phones. I'm not sure what's going on with the phone, but it also started having trouble sending messages around the same time.
Aside from those recent problems, I've had a good experience with the phone. It's super durable and water resistant, which is useful for daily use and great for adventuring. The night camera is great for photographing the sky at night, and comes in handy when your battery is too low to use the flash.
The Galaxy AI has also been super useful when it comes to finding products or looking up info online. I take a picture of it, then use Galaxy AI to do the rest. And the photo features are very helpful when you want to make your memories look their best before posting them online or saving them for later.
Value
3
Response from Samsung USBy R&R Team, April 16, 2026
Hi there Superboysrg, we appreciate you sharing your experience of your Samsung Galaxy S25 with us. We are pleased to hear that you are overall happy with the features and capabilities of your device. We have provided links to articles to help you maximize the battery life of your device, and troubleshoot the messaging frustrations you mention. We have also shared a link to the Samsung Support Team to assist you further if you continue to experience frustrations, or have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Messages on Samsung phone are slow, do not send, or cannot be received
https://www.samsung.com/us/support/troubleshooting/TSG01001439/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Messages on Samsung phone are slow, do not send, or cannot be received
https://www.samsung.com/us/support/troubleshooting/TSG01001439/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US