Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Mint (Verizon)
Average customer rating
4.7 out of 5
4.7
(3,730 Reviews)
Open Ratings Snapshot
Rating breakdown 3,730 reviews
5 Stars
2,973
4 Stars
571
3 Stars
122
2 Stars
31
1 Star
33
85%of customers recommend this product. 
(
111 out of 130
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 128GB - Mint (Verizon)
Customer Rating
5 out of 5
5
Great product
on December 5, 2025
Posted by: Ttkent03
[This review was collected as part of a promotion.] I have been a fan of galaxy since galaxy 3. Have upgraded every year waiting to see what the 26 looks like.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Everything perfect, just problems with batter
on December 5, 2025
Posted by: Calderoni
[This review was collected as part of a promotion.] Everything is working very fine, loved the camera, how is very easy to manage and organize my day. Including easy access to all necessary apps.
My only point is the battery that now, after 08 months is presenting problem and losing its capacity very quick during the day.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product
on December 5, 2025
Posted by: Lovethisdevice
[This review was collected as part of a promotion.] Galaxy ai is excellent on my Samsung s25 will recommend to friends and others
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is awesome
on December 5, 2025
Posted by: Dstinnett540
[This review was collected as part of a promotion.] It's very fast and the galaxy ai is more than capable of handling the workload I have
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features in a powerful phone.
on December 5, 2025
Posted by: Hockeyguy
[This review was collected as part of a promotion.] I use my phone to listen to music, watch videos, scroll through social media. Also, get my new updates on a daily basis. Also, keep up on feeds for any new technologies that are coming out as well as assist with current technologies issues. Have not had a chance to use Galaxy AI yet, but looking forward to using it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is a reliable phone
on December 5, 2025
Posted by: LilaBaby
[This review was collected as part of a promotion.] I had my phone for over a year and have experienced no delays or interruptions in its service. It is durable, has fallen with no cracks as evidence of this. I love this phone and will hold on to it for another year or so.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is great
on December 5, 2025
Posted by: Riknard
[This review was collected as part of a promotion.] I am really impressed by my Galaxy S25 FE. It is very handy with the 5G uc when WiFi isn't available. I haven't explored the Galaxy AI, yet, but that is on the menu soon. It accepted all of my data, apps, and settings from my previous Galaxy phone with minor effort and no issues. The camera is outstanding, noticed by others whom I've asked to take pictures of things for me.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Downgrade from the 24
on December 5, 2025
Posted by: Jimbo84
[This review was collected as part of a promotion.] This is an honest review.
The 25 Is a downgrade from the 24 that I came from. The best feature is with the new update that you came use galaxy ai to remix photos in your messages.
Value
2 out of 5
2
Response from Samsung USBy R&R TeamDecember 8, 2025
Hey Jimbo84, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We know how disappointing it can be when your device is not operating as expected. Without knowing what features you are feeling have been downgraded, we have provided links to the complete manual for your device, and to the Samsung Support Team to help you best align the capabilities to your preferences, and answer any questions you have about the changes. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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