Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Mint (Verizon)
Average customer rating
4.7
(5,596 Reviews)
Rating breakdown 5,596 reviews
5 Stars
4,398
4 Stars
930
3 Stars
192
2 Stars
41
1 Star
35
84%of customers recommend this product.
(
74 out of
88)
Customer Reviews for Samsung - Galaxy S25 128GB - Mint (Verizon)
Customer Rating
5
Amazing phone great functionality, Amazing camera.
on September 28, 2025
Posted by: GalaxyloverS25
[This review was collected as part of a promotion.] From the moment I unboxed the Galaxy S25, I felt like I was holding the future in my hands. Samsung has pulled off something remarkable: a flagship that doesn’t just push hardware forward — it redefines what a “smartphone” should mean in 2025.
⭐ Highlights & First Impressions
Design & Build
With its compact 6.2-inch form, the S25 strikes an elegant balance between power and portability. It’s rare to find a top-tier phone that truly feels great in one hand without compromising specs. The materials feel premium, and though the design is evolutionary rather than revolutionary, every curve and edge communicates solidity and thoughtfulness.
With its compact 6.2-inch form, the S25 strikes an elegant balance between power and portability. It’s rare to find a top-tier phone that truly feels great in one hand without compromising specs. The materials feel premium, and though the design is evolutionary rather than revolutionary, every curve and edge communicates solidity and thoughtfulness.
Display & Performance
The Dynamic AMOLED 2X panel is breathtaking — vibrant, sharp, and blisteringly smooth with adaptive 120 Hz. Daylight visibility is excellent, and animations feel fluid in every interaction. Under the hood, the Snapdragon 8 Elite for Galaxy (plus its AI-accelerated processing units) gives the S25 fluency and speed that feels a step ahead of its peers. Multitasking, gaming, and daily tasks all feel weightless.
The Dynamic AMOLED 2X panel is breathtaking — vibrant, sharp, and blisteringly smooth with adaptive 120 Hz. Daylight visibility is excellent, and animations feel fluid in every interaction. Under the hood, the Snapdragon 8 Elite for Galaxy (plus its AI-accelerated processing units) gives the S25 fluency and speed that feels a step ahead of its peers. Multitasking, gaming, and daily tasks all feel weightless.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
For the price of the device, totally not worth it
on September 28, 2025
Posted by: RlG359359
[This review was collected as part of a promotion.] Samsung Galaxy in general is an awesome product. However, the galaxy S25 is not worth the premium price at all. It costs more than comparable devices with specs that can keep up but has a much smaller screen than even the A36. Within the first month I have a spot in the upper corner of the screen where it looks like it's separated. I have had issue afternussue with this.
Value
1
Response from Samsung USBy R&R Team, September 29, 2025
Hi there RIG359359, we appreciate your feedback on your Samsung Galaxy S25. We know how important your device is to you every day, and we would love nothing more than to assist you with the frustrations you are experiencing with your device. We have provided links to a few articles to help you maximize the speed and processing power of your device. We have also provided a link to the Samsung Support Team to assist you further with the display. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
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Samsung Community
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Facebook
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How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Brand new phone
on September 28, 2025
Posted by: Stixtrix
[This review was collected as part of a promotion.] Just traded up to the galaxy s25. Speed is awesome compared to the 24fe. Video assist autozooms with amazing clarity. With the ai photo editing I can to my everyday photos and turn them into unique works of art. I mainly use my use my phone for business planning, photos, or social media but with the advanced features I have no problem streaming videos or playing games in my spare time. All in all I'd give it 5 out 5 stars.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
S25 functional and fashionable
on September 28, 2025
Posted by: PrunefaceandItchy
[This review was collected as part of a promotion.] I recently purchased a new s25 Galaxy phone. So far it's been the easiest to set up and become familiar with of any phone I've owned prior.
It came loaded with nearly all the apps I'll ever use, right out of the box.
I'm still learning how to best utilize the AI features provided.
All things considered it's hard to not give this phone a 5/5 starr rating.
It came loaded with nearly all the apps I'll ever use, right out of the box.
I'm still learning how to best utilize the AI features provided.
All things considered it's hard to not give this phone a 5/5 starr rating.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
It works for what it is needed for.
on September 28, 2025
Posted by: Thisismenow
[This review was collected as part of a promotion.] It is a good phone one does what it is suppose to. There are no issues.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone! =) it's easy to use.
on September 28, 2025
Posted by: Rustylee
[This review was collected as part of a promotion.] Haven't used the Ai features as of yet. Im sure it will be useful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 is the Best Galaxy so far. Has everything
on September 28, 2025
Posted by: Thumper
[This review was collected as part of a promotion.] Galaxy S25 has everything you need to run a business and with the Galaxy Ai it will help you out with anything you need help with. It's amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
I was sold phone without Sim card
on September 28, 2025
Posted by: 3Buttons
[This review was collected as part of a promotion.] Galaxy AI No glass back this time1st phone back broke
Value
2
Response from Samsung USBy R&R Team, September 29, 2025
Hey 3Buttons, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We know your phone is invaluable to you for a range of daily tasks, and wanting to have the peace of mind with the durability. We do recommend protective cases on all devices to help prevent damage from any accidental bumps and drops. We have provided a link to the Samsung Support Team to assist you with any repair you need with your device. For the connection to a carrier, we recommend reaching out to the carrier directly for assistance with an account and SIM connection. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US