Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Mint (Verizon)
Average customer rating
4.7
(3,729 Reviews)
Rating breakdown 3,729 reviews
5 Stars
2,976
4 Stars
574
3 Stars
123
2 Stars
28
1 Star
28
88%of customers recommend this product.
(
121 out of
137)
Customer Reviews for Samsung - Galaxy S25 128GB - Mint (Verizon)
Customer Rating
4
I like my s25
on December 3, 2025
Posted by: Squirt
[This review was collected as part of a promotion.] My galaxy Ai is my favorite 25 perk. It is so helpful to have. The circle n search is amazing the camera im not impressed with. I don't like that when I use voice search on Google after 3 words it stops and I spend a lot of time starting over where I was cut off amd rethink everything I was saying it's just a real pain also with Google voice search it'd be nice of you just say go or something and it would search it instead of you having to hit print out below or hit the back button on the keyboard so you can access the search button
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Such an upgrade
on December 5, 2025
Posted by: Love41Shop
[This review was collected as part of a promotion.] One of the best features of my new Galaxy S25 is GALAXY AI. I can create images, ask for deep research on subjects I'm unfamiliar with and use it to enhance my social media experience. I get constant updates to make my phone easier to use and for an overall better experience. With my Galaxy S25, I don't have to use my laptop as much to conduct meetings, complete actions such as sign documents and so much more. I'm happy with my purchase and even more happier with all the new storage and added features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Take a page from S23
on December 6, 2025
Posted by: Phone4Z
[This review was collected as part of a promotion.] The dual pull down for notifications vs phone functions is pretty inconvenient.
Amazon Music sometimes shows on the locked screen for ease of control, sometimes not. And, defaults to the bottom of the screen...not ideal.
Some apps with options on the very bottom do not play well with the phone's back, home or expand buttons.
The copy functionality is lacking, too.
Beyond these inconveniences, a nice little phone.
#GalaxyAI
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I absolutely love Samsung
on December 6, 2025
Posted by: Ghostrider
[This review was collected as part of a promotion.] As Nikola Tesla predicted over 100 years ago that we would all be carrying devices that have the knowledge of the world, Samsung has understood the assignment. My phone is that and more.
The S25 not only keeps me in touch with my family, but also keeps me entertained as i go through my day. My.phone is my information bank, my shopping tool, my navigator and my jukebox.
And boy , is it tough. It fell out of my pocket while I was riding my motorcycle and didn't even have a scratch!. It has survived being caught in the rain and still hums happily along.
I use Gemini and am frankly.impressed with it. Gemini is like that friend that you hang out with at a barbecue and fascinates with endless stories.
In closing, I am a Samsung fan for life.
The S25 not only keeps me in touch with my family, but also keeps me entertained as i go through my day. My.phone is my information bank, my shopping tool, my navigator and my jukebox.
And boy , is it tough. It fell out of my pocket while I was riding my motorcycle and didn't even have a scratch!. It has survived being caught in the rain and still hums happily along.
I use Gemini and am frankly.impressed with it. Gemini is like that friend that you hang out with at a barbecue and fascinates with endless stories.
In closing, I am a Samsung fan for life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Fine phone
on December 6, 2025
Posted by: Merlin2
[This review was collected as part of a promotion.] It connects great to my vehicle. I do have trouble sorting pictures but believe this is operator error. Do need cleaner instructions.
Value
4
Written by a customer while visiting Samsung US
Posted by: Richard
Verified Purchase:Yes
Great phone with excellent features. Was easy to transfer everything from my Galaxy S10.
I would recommend this to a friend!
Response from Samsung USBy R&R Team, March 6, 2026
Hey Richard, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 with us. We are thrilled to hear that you are so pleased with the inital transfer of data, setup, and usage of your device. We have provided a link to the complete manual to help you finalize the alignment of the settings to your preferences, and discover features like Galaxy AI. We have also shared a link to the Samsung Support Team to assist you if any questions arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Posted by: JT Jr
from Greensboro NC
Verified Purchase:Yes
Great product with great features and ample storage...
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, February 13, 2026
Hi there JT Jr, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We are so happy to hear that you are pleased with the features and capabilities of your new device. We have provided a link to the full manual for your device to help you maximize your experience with all of the amazing enhancements available on your device. We have also shared a link to the Samsung Support Team to assist you if you have any questions as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
2
Poor "upgrade"
on February 21, 2026
Posted by: Just in Time
from Ohio
Expertise:Intermediate
The phone overall has great physical features. The firmware software and UI are all trash, contant updates changes settings, I DO NOT WANT AI INTEGRATED INTERFACE GEMINI, , I DO NOT WANT TO KEEP CHANGING SETTINGS BACK TO MY PREFERENCES AFTER EVERY UPDATE,
Also getting rid of memory expansion and AUX port are really downgrades from even my most recent phone.
THIS PHONE IS NOT WORTH 800+.
Battery life is phenomenal, overheats easily especially inside a case, reasonable camera but software is lacking, the screen is the right size- I really prefer a device I can work in one hand,
No, I would not recommend this to a friend.
Features
1
Performance
5
Design
3
Value
1
Response from Samsung USBy R&R Team, February 23, 2026
Hello Just in Time, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We understand that upgrading to a new device can come with a learning curve, and cause frustration as you best align the new device to your preferences. We have provided a link to a troubleshooting guide to help you with the temperature of your device you mention experiencing. We have also shared a link to an article to help you with the different camera settings and features available for the best possible photos and videos. Lastly, we have provided a links to the complete manual and Samsung Support Team to help you disable any settings you are not finding useful, and answer any questions you may have about your device. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US