Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Mint (Verizon)
Average customer rating
4.7
(5,700 Reviews)
Rating breakdown 5,700 reviews
5 Stars
4,466
4 Stars
939
3 Stars
199
2 Stars
46
1 Star
50
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Galaxy S25 128GB - Mint (Verizon)
Customer Rating
5
This phone is easy to use
on April 27, 2026
Posted by: Lynnkris3
[This review was collected as part of a promotion.] This phone is easy to use, even for someone of advanced age. Even Galaxy AI is easy to use! The screen is big enough to still be able to read things easily. It looks good and is sleek. The sound is exceptional. I don't have any complaints.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone is built well the OS is easy to use also
on April 27, 2026
Posted by: Ezekiel38
[This review was collected as part of a promotion.] Galaxy AI adds the convenience of support with this built-in assistant for various tasks that makes life easier when tackling projects, searching for information customizing photos and much much more! Samsung Galaxy AI is an amazing and futuristic feature that enhances the users experience and unlocks countless possibilities .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great camera features
on April 27, 2026
Posted by: JanJan
[This review was collected as part of a promotion.] My S25 takes great pictures which is essential for online checks deposits. I also like the camera zoom capacity of 10x.
Thank you Samsung for another great phone.
Thank you Samsung for another great phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on April 27, 2026
Posted by: Camdino11
[This review was collected as part of a promotion.] The Galaxy AI feature are a great addition to the Galaxy series. AI erase is a very useful tool for getting rid of people or other things out of your picture
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product had great features.It rarely everlags
on April 27, 2026
Posted by: Killa350z
[This review was collected as part of a promotion.] The samsung works great for streaming the same for music, gaming and streaming and the same music.At one time can handle it all very, very solid
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Phone
on April 27, 2026
Posted by: Kitkat
[This review was collected as part of a promotion.] Love the clarity of the photos and videos. Thank you so much.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I have the S24 128GB but I love it
on April 27, 2026
Posted by: bk1vgkid
[This review was collected as part of a promotion.] I have the S24 and I still use it today. It works great and I love it to death. I want to get the latest Samsung when I get a new job and hopefully get the 1TB one and just keep the watch I got which is the Galaxy 6 I got for free ir get the new Galaxy 8 I guess? I love Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Happy until I was not
on April 27, 2026
Posted by: Dingbat
[This review was collected as part of a promotion.] I have been very happy with my Galaxy phone especially finding the Galaxy AI Gemini, such a great experience with my first time. But recently I have felt less secure and having to be forced to use the Google text app is unsatisfactory . The whole Google app feels vulnerable and I would rather stick with my Galaxy text app.
Value
3
Response from Samsung USBy R&R Team, April 29, 2026
Hi there Dingbat, thank you for sharing your experience of your Samsung Galaxy S25 with us. We know how frustrating it can be when features you use frequently have been changed to something you may not be familiar with initally. We have provided a link to the complete manual to help you with the change to the messaging app on your device. We have also shared a link to the Samsung Support Team to assist you if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US