Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Silver Shadow (Verizon)
Average customer rating
4.7
(3,757 Reviews)
Rating breakdown 3,757 reviews
5 Stars
2,994
4 Stars
575
3 Stars
125
2 Stars
30
1 Star
33
88%of customers recommend this product.
(
133 out of
152)
Customer Reviews for Samsung - Galaxy S25 128GB - Silver Shadow (Verizon)
Customer Rating
5
This product has great features
on November 18, 2025
Posted by: BCunn513
[This review was collected as part of a promotion.] The galaxy S25 is really good !! It has awesome AI features
Value
5
Response from Samsung USBy R&R Team, November 19, 2025
Hi there BCunn513, thank you for sharing your experience of your Samsung Galaxy S25 with us. We love hearing how awesome you are finding your device to be every day, and that you are loving the usage of Galaxy AI. We have provided a link to the Samsung Support Team to assist you any time you have questions or wish to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
The s25 has an amazing battery life
on December 4, 2025
Posted by: Leowolf18
[This review was collected as part of a promotion.] The galaxy AI feature comes in handy so much im always using it at work to figure stuff out and it always helps me out 10/10 the battery is also amazing i work 10 hour days sometimes longer i use gps to get to each job location and i still always have between 30-40% battery left at the end of my day its awesome huge upgrade!
Value
5
Response from Samsung USBy R&R Team, December 5, 2025
Hey Leowolf18, thank you for sharing your experience of your Samsung Galaxy S25 with us. We couldn't be happier to hear that you are having such an amazing experience with your device, loving Galaxy AI, and finding the battery life to be wonderful at keeping up with your throughout the day. We would love to hear from you again any time you have questions or wish to share further feedback on your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Matt
from Texas
Expertise:Expert
Verified Purchase:Yes
This phone does not disappoint. Speedy, good battery life, great camera. I am very pleased with my purchase
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Mary
from Ohio
Expertise:Intermediate
Verified Purchase:Yes
I am very happy with my new Galaxy S25. The camera takes very good pictures. I had a s22 and I think things are easier to use on the 25.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Doug R
from Connecticut
Expertise:Intermediate
Verified Purchase:Yes
The phone took too long to be shipped to me. I don't know why the delay. Nevertheless, once here I very much like the phone and size. It fits in my pocket. Which is why I did not select the S25+ or Ultra etc. as they are all too big for me.
I would recommend this to a friend!
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
New gen, new great phone
on February 14, 2025
Posted by: Denosam
[This review was collected as part of a promotion.] Loyal Samsung user here, so transition between generations couldn't be more seamless. Latest does feel more responsive and intelligent with the ai capabilities.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone yet
on February 20, 2025
Posted by: towman25
[This review was collected as part of a promotion.] Seamless across all apps, camera is amazing, charging is extremely quick
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Seems basic
on April 5, 2025
Posted by: EJ12326Y
[This review was collected as part of a promotion.] Camera isn't great. Like my old Samsung from 3 yes ago.
You can't talk to text . It really sucks
Value
2
Response from Samsung USBy R&R Team, April 8, 2025
Hi there EJ12326Y, we appreciate your feedback on your Samsung Galaxy S25. We understand that new devices can come with a bit of a learning curve, and we would love to help you with this exploration of your device. We have provided a link to an article to help you with the camera settings and features. We have also shared a link to the Samsung Support Team to help you troubleshoot the talk to text option, and answer any questions you may have about your device. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
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Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
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Written by a customer while visiting Samsung US