Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Silver Shadow (Verizon)
Average customer rating
4.7
(5,214 Reviews)
Rating breakdown 5,214 reviews
5 Stars
4,073
4 Stars
864
3 Stars
186
2 Stars
44
1 Star
47
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Galaxy S25 128GB - Silver Shadow (Verizon)
Customer Rating
4
I like the phone
on May 18, 2026
Posted by: Tankdog
[This review was collected as part of a promotion.] Overall, I am very satisfied with the phone and would give it a four out of five-star rating. The S25 includes all the features I need for my work without being over-complicated. The side button double-tap i shortcuted for navigation is very useful, and the Bluetooth and phone call connectivity work seamlessly. I have also found Bixby to be a helpful feature, and the Galaxy AI has worked well for the limited tasks I have used it for so far.
I have only two main critiques:
1. The device occasionally freezes momentarily when location pop-ups appear.
2. The voice-to-text feature often fails to recognize my voice accurately and will sometimes stop recording unexpectedly.
2. The voice-to-text feature often fails to recognize my voice accurately and will sometimes stop recording unexpectedly.
Aside from those two issues, everything has been working flawlessly.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Affordable and very good for use
on May 18, 2026
Posted by: Tcckota
[This review was collected as part of a promotion.] The ai is really helpful of when I need the answer to something I don't know it has really great features
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My First Flagship Phone
on May 18, 2026
Posted by: Jimmy42
[This review was collected as part of a promotion.] This is my first flagship phone. I was convinced by my wife to buy it. It is better than good. Writing messages is so easy galaxy AI helps a lot. I use voice typing and it takes the worry out. I am 83 and this phone has been a joy to use. Great pictures. The cameras are very very good. I did a close up shot of a project and it came out good. The fellow told what I was doing wrong just from the picture. Thanks Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on May 18, 2026
Posted by: BoomCat12
[This review was collected as part of a promotion.] The Samsung S25 is a very reliable and durable phone. The battery lasts a long time, it has a crystal clear screen, and it is very fast. I have had Samsung phones for most of my life starting with the S3, and they keep getting better and better. I even have the Galaxy Buds and watch to go with the phone. Having the Galaxy AI is such a nice tool to have when you need an answer in a pinch. Just have to circle a picture, or a question, and it gives you so many options for the answer you are seeking. I will always have a Samsung product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The S25 is easy to use and the features are great.
on May 18, 2026
Posted by: GalaxyKing
[This review was collected as part of a promotion.] The S25 is super easy to use even if you're not a Samsung or Galaxy lifer. The AI is seamless and you often don't even notice you're using it. All the everyday apps are readily avaliable and are easy to customize if not. 10/10 would recommend
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on May 18, 2026
Posted by: T8kentyme
[This review was collected as part of a promotion.] This phone has been a blast to own. The AI makes life alot more simpler. So much stuff to use it the ai for. The s25 is easy to navigate, Battery last a long time and just an over-all tough phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is an excellent tool.
on May 19, 2026
Posted by: Neragz
[This review was collected as part of a promotion.] I use my Samsung Galaxy S25 as a tool for my daily life, I use the Galaxy AI to be able to streamline my daily life using support strategies in my work such as infographics or strategies for my work, I also love its way of using it for entertainment and social networks, it is all in one, very complete.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A great phone
on May 19, 2026
Posted by: XYZ123
[This review was collected as part of a promotion.] So dar itcworkd well. The galaxy ai is great. It is convenient to use.
Value
4
Written by a customer while visiting Samsung US