Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Silver Shadow (Verizon)
Average customer rating
4.7
(5,245 Reviews)
Rating breakdown 5,245 reviews
5 Stars
4,096
4 Stars
871
3 Stars
186
2 Stars
44
1 Star
48
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Galaxy S25 128GB - Silver Shadow (Verizon)
Customer Rating
3
Happy until I was not
on April 27, 2026
Posted by: Dingbat
[This review was collected as part of a promotion.] I have been very happy with my Galaxy phone especially finding the Galaxy AI Gemini, such a great experience with my first time. But recently I have felt less secure and having to be forced to use the Google text app is unsatisfactory . The whole Google app feels vulnerable and I would rather stick with my Galaxy text app.
Value
3
Response from Samsung USBy R&R Team, April 29, 2026
Hi there Dingbat, thank you for sharing your experience of your Samsung Galaxy S25 with us. We know how frustrating it can be when features you use frequently have been changed to something you may not be familiar with initally. We have provided a link to the complete manual to help you with the change to the messaging app on your device. We have also shared a link to the Samsung Support Team to assist you if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Phone
on April 27, 2026
Posted by: Kitkat
[This review was collected as part of a promotion.] Love the clarity of the photos and videos. Thank you so much.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product had great features.It rarely everlags
on April 27, 2026
Posted by: Killa350z
[This review was collected as part of a promotion.] The samsung works great for streaming the same for music, gaming and streaming and the same music.At one time can handle it all very, very solid
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is awesome 👌
on April 27, 2026
Posted by: Shanz48
[This review was collected as part of a promotion.] I love my Galaxy AI! I am so excited to upgrade to a newer model! 💕😁
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great cameras, and great texture
on April 27, 2026
Posted by: AlexisRN16
[This review was collected as part of a promotion.] Its one of the best phones I've used. It feels comfortable, its durable, and the cristal feels good, the cameras are also really good. But the battery optimization could be better, also it heats up too much, it could be better. But in overall, this is a great phone, and I love the Cameras design. Also, the Galaxy AI is wonderfull, None AI can beat it, literally, the delete things from photos features anf clarify audio is something no other phone can do, plus Bixby is really handt ti do things.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on April 27, 2026
Posted by: Camdino11
[This review was collected as part of a promotion.] The Galaxy AI feature are a great addition to the Galaxy series. AI erase is a very useful tool for getting rid of people or other things out of your picture
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great camera features
on April 27, 2026
Posted by: JanJan
[This review was collected as part of a promotion.] My S25 takes great pictures which is essential for online checks deposits. I also like the camera zoom capacity of 10x.
Thank you Samsung for another great phone.
Thank you Samsung for another great phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The phone is built well the OS is easy to use also
on April 27, 2026
Posted by: Ezekiel38
[This review was collected as part of a promotion.] Galaxy AI adds the convenience of support with this built-in assistant for various tasks that makes life easier when tackling projects, searching for information customizing photos and much much more! Samsung Galaxy AI is an amazing and futuristic feature that enhances the users experience and unlocks countless possibilities .
Value
5
Written by a customer while visiting Samsung US