Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Silver Shadow (Verizon)
Average customer rating
4.7
(4,555 Reviews)
Rating breakdown 4,555 reviews
5 Stars
3,597
4 Stars
725
3 Stars
156
2 Stars
35
1 Star
42
87%of customers recommend this product.
(
139 out of
159)
Customer Reviews for Samsung - Galaxy S25 128GB - Silver Shadow (Verizon)
Customer Rating
5
Samsung has yet to disappoint
on April 9, 2026
Posted by: Oilstains
[This review was collected as part of a promotion.] Galaxy ai is wonderful I use it daily for work school ect I've been Samsung user for 10 years now
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Screen scratched easily
on April 9, 2026
Posted by: LongTimeGalaxyUser
[This review was collected as part of a promotion.] I've never reviewed a Galaxy phone but I've been using the since the S4 or earlier. I really like everything about the phone but...
I have never had a phone screen scratch as quickly and easily as this one. There is even a small ding that catches my fingernail and I have no idea how it got there.
A great phone, but what's up with the glass?
Value
3
Response from Samsung USBy R&R Team, April 10, 2026
Hi there LongTimeGalaxyUser, we appreciate you sharing your experience of your Samsung Galaxy S25 with us. We completely understand how frustrating it can be when you device is not meeting your expectations. We have provided a link to the Samsung Support Team to help you if you are in need of a repair for your device or are interested in screen protectors available to help prevent additional frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Samsung s25 performance leads the pack,
on April 11, 2026
Posted by: Sspacechase
[This review was collected as part of a promotion.] Samsung has done well with S series. With further refinements through hardware advanements and great iterations through Galaxy Ai , allows for further personalation for each S series user.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
insane build quality
on April 12, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Hit by a car, worked perfectly fine, great battery life, runs video games just fine. Insane durability, great performance, amazing battery
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on April 13, 2026
Posted by: Phonehome
[This review was collected as part of a promotion.] Galaxy AI is an amazing help in my day to day routine. From reminders to daily tasks to figuring something out, its a huge help. The camera is great for pictures and videos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The AI feature is amazing and helps me every day
on April 13, 2026
Posted by: Lucidbmx23
[This review was collected as part of a promotion.] The Galaxy AI feature has helped me progress in my work life and my everyday life helping me solve every day problems
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A Powerhouse that Doesn't Fail
on April 13, 2026
Posted by: XiraZor
[This review was collected as part of a promotion.] From Galaxy AI to to the powerful CPU, this phone is honestly everything I've ever needed in a phone. It helps me in the morning with a personalized calendar and weather report with Now Brief powered by Galaxy AI. It has the most beautiful rear camera I've ever used which helps snap gorgeous pics of my family. It powers straight through games like Honkai Star Rail with it's ridiculously strong CPU and GPU and the ability to use a frame booster. Honestly, I can't find a single fault with it! Even the display is just Chef's Kiss. 10/10
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nuanced device
on April 13, 2026
Posted by: Tphoneguy
[This review was collected as part of a promotion.] So many useful features!
Camera, phone, computer! It's a veritable Swiss Army of technology.
If I could have just one device on a desert island, this would be it. I'm sort of a big fan of all things Samsung, but this one rocks.
Value
5
Written by a customer while visiting Samsung US