Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Silver Shadow (Verizon)
Average customer rating
4.7
(5,583 Reviews)
Rating breakdown 5,583 reviews
5 Stars
4,390
4 Stars
926
3 Stars
191
2 Stars
41
1 Star
35
84%of customers recommend this product.
(
74 out of
88)
Customer Reviews for Samsung - Galaxy S25 128GB - Silver Shadow (Verizon)
Customer Rating
4
Great cell phone
on July 31, 2025
Posted by: QueenFuell
[This review was collected as part of a promotion.] Amazing space for apps and great speed. Slim phone is also easy to hold.
Value
4
Response from Samsung USBy R&R Team, August 1, 2025
Hey QueenFuell, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We are thrilled to hear how pleased you are with the speed, capacity, and size of your phone. We have provided a link to an article to help you discover additional features like Galaxy AI and integrate them in to your usage. We have also shared a link to the Samsung Support Team to answer any questions that may come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
It comes with too many apps that you can't get of.
on July 31, 2025
Posted by: Helenredsheads
[This review was collected as part of a promotion.] I don't know how to use ai.
Not sure if I like it.
Not sure if I like it.
Value
4
Response from Samsung USBy R&R Team, August 1, 2025
Hi there Helenredsheads, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We know getting a new device can come with a bit of a learning curve and we would love to help you align the settings and integrate all of the amazing features in to your usage. We have provided links to the complete manual for your device as well as to the Samsung Support Team to help you with the different features and settings, and answer any questions that may come up along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Kaine
Expertise:Intermediate
Verified Purchase:Yes
Great phone! Really loving it. Very easy to use and transfer all my stuff to my new device. Long battery life (i was charging my old phone multiple times a day).
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features!
on July 31, 2025
Posted by: Mango86
[This review was collected as part of a promotion.] What a great phone! Everything you need in a phone is right here. I'm able to keep in contact with family and friends easily, no interruptions. Streaming my favorite shows and content seamlessly without any issues. Able to work and take care of business daily.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on July 31, 2025
Posted by: Sixxpointfive
[This review was collected as part of a promotion.] The galaxy ai is a great format with amazing pictures
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the compact size and easy setup
on July 31, 2025
Posted by: Android4Ever
[This review was collected as part of a promotion.] Got to replace my old s21 and love how easy it was to transfer contacts and apps
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
I think it needs some more work.It's not what I th
on July 31, 2025
Posted by: Fairchild
[This review was collected as part of a promotion.] In the AI I don't like it very much on this phone.It's not as good as Google or when you use.Hey google is better than gemini
Value
1
Response from Samsung USBy R&R Team, July 31, 2025
Hey Fairchild, we appreciate you sharing your thoughts about your Samsung Galaxy S25. We understand how frustrating it can be when your device is not meeting your expectations in functionality. We have provided a link to the Samsung Support Team and your complete manual to help you with the settings and capabilities of your device, and assist you directly if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone and quality!
on July 31, 2025
Posted by: EvilRyu
[This review was collected as part of a promotion.] The Samsung S25, released in February 2025, offers a compact flagship Android experience with top-tier performance from its Snapdragon 8 Elite chip and a generally strong camera system, though some reviews note slight over-brightening. Its display is bright and responsive, and battery life is solid. While the design is largely unchanged from previous models, the S25 excels in its AI features and long-term software support.
Value
5
Written by a customer while visiting Samsung US