Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Silver Shadow (Verizon)
Average customer rating
4.7
(3,649 Reviews)
Rating breakdown 3,649 reviews
5 Stars
2,921
4 Stars
562
3 Stars
119
2 Stars
25
1 Star
22
84%of customers recommend this product.
(
70 out of
83)
Customer Reviews for Samsung - Galaxy S25 128GB - Silver Shadow (Verizon)
Customer Rating
5
Great phone has been very helpful no riches so far
on October 14, 2025
Posted by: Wothawhy
[This review was collected as part of a promotion.] 10/10 would recommend anybody to purchase this phone it's been smooth and lightning fast more than I could have asked for
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Out of this world!
on November 28, 2025
Posted by: DIVINEFIRE
[This review was collected as part of a promotion.] My first S series I've ever owned, and I love it. Im used to bigger heavier phones, but this is perfect for me! Love Galaxy AI, took me a minute to get used to its features, but its pretty cool all around. Has a crap ton of room for apps, pictures(even when I don't move all over to the cloud). I have an A15, granted its a larger screen, its no where near as sleek and fast as this model! Would definitely recommend to anyone new to android devices!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Underwhelming upgrade from Galaxy S21
on December 17, 2025
Posted by: skatinghorse
I have been using my Galaxy S21 for over 3 years. I purchased a new S25 and I use the camera extensively at work and home for documenting repairs and capturing small details of items. I was surprised to find the S21 outperforms the S25 camera. I think a lot of background processing occurs on the S25 that hurts the quality of images in some areas. I tried to turn off any settings related to image post processing and enhancing but i still get the same results. This makes me believe that this model relies on a lot of software post processing for advertised image quality. Also the UI and entire user experience has lateral improvements which is good if you don't like change. The AI integration is cute. I returned this phone for a refund.
Features
2
Performance
3
Design
3
Value
2
Response from Samsung USBy R&R Team, December 18, 2025
Hey there Skatinghorse, we appreciate your feedback on your Samsung Galaxy S25. We know upgrading to a new device can come with a bit of a learning curve, and we are always happy to assist our customers with any frustrations they are experiencing. We have provided a link to an article that helps with the camera settings and features of this device. We have also shared a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
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Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
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Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
Transition was easy and smooth from the old Samsung phone
Response from Samsung USBy R&R Team, January 15, 2026
Hey John Smith, thank you for your feedback on your Samsung Galaxy S25. We are so happy to hear that you had such a great experience with the data transfer and inital setup of your new device. We have provided a link to the full manual for your new device to help you fully explore your device and align the settings to your preferences. We have also shared a link to the Samsung Support Team if you have any questions as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Product Manuals
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Written by a customer while visiting Samsung US
Customer Rating
5
very fast and the AI features are greay
on February 8, 2025
Posted by: phrost
[This review was collected as part of a promotion.] The Samsung Galaxy S25 is a powerful and impressive phone that builds upon the successes of its predecessors. It boasts a sleek design, a vibrant display, and cutting-edge technology that make it a top contender in the smartphone market.
Here's a breakdown of the key features and aspects:
Display: The Galaxy S25 features a stunning Dynamic AMOLED 2X display with vibrant colors, deep blacks, and excellent brightness. Whether you're watching videos, playing games, or browsing the web, the screen provides an immersive and enjoyable experience. The adaptive refresh rate of up to 120Hz ensures smooth scrolling and animations.
Performance: Powered by the latest Snapdragon processor, the Galaxy S25 delivers exceptional performance. It handles demanding tasks with ease, whether it's multitasking, gaming, or running graphics-intensive applications.
Camera: The camera system on the Galaxy S25 is versatile and capable of capturing stunning photos and videos in various conditions. The main sensor captures detailed and sharp images, while the ultrawide lens offers a broader perspective. The telephoto lens allows for impressive zoom capabilities.
Battery Life: The Galaxy S25 offers solid battery life, allowing you to get through a full day of moderate to heavy use without needing to recharge.
Here's a breakdown of the key features and aspects:
Display: The Galaxy S25 features a stunning Dynamic AMOLED 2X display with vibrant colors, deep blacks, and excellent brightness. Whether you're watching videos, playing games, or browsing the web, the screen provides an immersive and enjoyable experience. The adaptive refresh rate of up to 120Hz ensures smooth scrolling and animations.
Performance: Powered by the latest Snapdragon processor, the Galaxy S25 delivers exceptional performance. It handles demanding tasks with ease, whether it's multitasking, gaming, or running graphics-intensive applications.
Camera: The camera system on the Galaxy S25 is versatile and capable of capturing stunning photos and videos in various conditions. The main sensor captures detailed and sharp images, while the ultrawide lens offers a broader perspective. The telephoto lens allows for impressive zoom capabilities.
Battery Life: The Galaxy S25 offers solid battery life, allowing you to get through a full day of moderate to heavy use without needing to recharge.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
This products features with Samsung are confusing
on March 1, 2025
Posted by: Savsnook
[This review was collected as part of a promotion.] With this you cannot have different email addresses. It will switch between Google accounts and Samsung account all the time.
Value
2
Response from Samsung USBy R&R Team, March 4, 2025
Hi there Savsnook, we appreciate your feedback on your new Samsung Galaxy S25. We understand how important specific functionality of your new device are to you, and we would love to help you resolve this matter at your convenience. We have provided a link to the full device manual to assist you with this experience, and to the Samsung Support Team to offer their one on one expertise through chat. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1
Junk phone
on June 3, 2025
Posted by: Treezi
[This review was collected as part of a promotion.] Worst galaxy ever made soo easily hackable this ruined my life
Value
1
Response from Samsung USBy R&R Team, June 5, 2025
Hi Treezi, thank you for your feedback on your Samsung Galaxy S25. We understand how important the security of your data is to you and the amount of things you may keep on your device. We have provided a link to the Samsung Support Team. They can work with you one on one to resolve this matter, and help you gain peace of mind that your device is secure. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
This cellphone has a great camera
on September 19, 2025
Posted by: Chelitab
[This review was collected as part of a promotion.] I love taking pictures of my kids and family memories that I can save and share..
With the quality of this camera my videos and pictures are so much better.
With the quality of this camera my videos and pictures are so much better.
Value
5
Written by a customer while visiting Samsung US