Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Silver Shadow (Verizon)
Average customer rating
4.7
(3,757 Reviews)
Rating breakdown 3,757 reviews
5 Stars
2,994
4 Stars
575
3 Stars
125
2 Stars
30
1 Star
33
88%of customers recommend this product.
(
133 out of
152)
Customer Reviews for Samsung - Galaxy S25 128GB - Silver Shadow (Verizon)
Customer Rating
2
Downgrade from the 24
on December 5, 2025
Posted by: Jimbo84
[This review was collected as part of a promotion.] This is an honest review.
The 25 Is a downgrade from the 24 that I came from. The best feature is with the new update that you came use galaxy ai to remix photos in your messages.
The 25 Is a downgrade from the 24 that I came from. The best feature is with the new update that you came use galaxy ai to remix photos in your messages.
Value
2
Response from Samsung USBy R&R Team, December 8, 2025
Hey Jimbo84, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We know how disappointing it can be when your device is not operating as expected. Without knowing what features you are feeling have been downgraded, we have provided links to the complete manual for your device, and to the Samsung Support Team to help you best align the capabilities to your preferences, and answer any questions you have about the changes. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy 25 phone
on December 5, 2025
Posted by: Mo2west
[This review was collected as part of a promotion.] The best phone I've had so far. The camera is amazing too.. The battery lasts longer than any other phone I've had.. would definitely recommend to anyone to get
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love it the camera is amazing
on December 5, 2025
Posted by: CoffeeLover
[This review was collected as part of a promotion.] I use it for games and of course talk and text but I love the feature that allows me to erase things from pictures that I don't want in the picture
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy phones
on December 5, 2025
Posted by: 2273055
[This review was collected as part of a promotion.] I don't use AI much yet, but have loved the Samsung phones and tvs for years! Only fault I have found is that charging port begins having connectoon problems after a year and half. That being said though, I would not change from Samsung!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing features.
on December 5, 2025
Posted by: CandA2025
[This review was collected as part of a promotion.] Galaxy AI is the most efficient AI ive ever used and My samsung galaxy S25 is the best device I have ever owned.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Solid phone with a great battery life.
on December 5, 2025
Posted by: ChrisG810
[This review was collected as part of a promotion.] Phone exceeds all expectations. Holds a charge all day. Never runs slow on anything and is durable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Galaxy 25
on December 5, 2025
Posted by: EHandPO
[This review was collected as part of a promotion.] My S25 with AI is an awesome phone. I feel like I have the word at my fingertips. The Galaxy AI functions almost seemlessly and makes researching a project so much easier
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A decent phone at a decent price
on December 5, 2025
Posted by: Joe1988
[This review was collected as part of a promotion.] This phone come with a Qualcomm Snapdragon X. It is fast and snappy. I specially like Samsung AI for it allows me to modify or fix pictures that I take with this device. I believe Samsung needs to invest in AI to woo customers.
Value
5
Written by a customer while visiting Samsung US