Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Silver Shadow (Verizon)
Average customer rating
4.7
(5,691 Reviews)
Rating breakdown 5,691 reviews
5 Stars
4,458
4 Stars
939
3 Stars
198
2 Stars
46
1 Star
50
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Galaxy S25 128GB - Silver Shadow (Verizon)
Customer Rating
5
Samsung phonè
on August 17, 2026
Posted by: Tgarner88
[This review was collected as part of a promotion.] The Samsung phone I chose works fantastic for all of my needs. I wouldn't buy anything but Samsung from now on.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has been one of my wisest choices. I
on August 17, 2026
Posted by: asdf1jeff
[This review was collected as part of a promotion.] I chose this phone due to having S series equipment before and have always been pleased with the quality and durability. Thanks for everything Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Android phone for a great price
on August 17, 2026
Posted by: Nana76
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S25 phone after researching the storage capacity and the upgrades to the camera; this phone has much better quality of pictures than my A series Samsung phone did. I do like the AI capabilities and use that feature to an extent. I have always bought Samsung phones and have never been a fan of iphones. This S25 that I chose has been my favorite so far. Im able to use Microsoft 365 on this phone which is the software I use for work and helps when I'm traveling for work. I have been able to share documents with others using that feature. Im very pleased with this S25
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I chose this phone over any other.
on August 17, 2026
Posted by: Issues23
[This review was collected as part of a promotion.] I chose samsung over any other brand. This phone has great features and is remarkable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This phone worked grate at frist
on August 17, 2026
Posted by: Raine123
[This review was collected as part of a promotion.] I have had this phone for a while now and it has problems connecting to wifi and is super slow.
Value
3
Response from Samsung USBy R&R Team, August 20, 2026
Hi there Raine123, thank you for sharing your feedback on your Samsung Galaxy S25. We understand how disappointing it can be when your device is not functioning as intended or expected, and we would love nothing more than to help you resolve this experience. We have provided links to resources to help you troubleshoot the Wi-Fi connection and adjust the refresh rate for the higher speeds you may be seeking. We have also shared a link to the Samsung Support Team to assist you further if you continue to experience frustrations with your device. Thank you for being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
This product has great AI capabilities.
on August 17, 2026
Posted by: YetIsmile
[This review was collected as part of a promotion.] I chose this product because of the AI capabilities but the "do not disturb " feature is not so good. Calls come through when the feature is and and when I turn off the feature, some calls don't come through.
I must say that I'm a little disappointed in the phone
Value
3
Response from Samsung USBy R&R Team, August 20, 2026
Hi YetIsmile, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We understand how disappointing it can be when features of your device are not functioning as intended or expected. We have provided a link to the Samsung Support Team to assist you with this experience through chat. They can assist you in determining what might be causing this frustration and offer any and all options for a resolution. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love samsung phones
on August 17, 2026
Posted by: Samsung4Life
[This review was collected as part of a promotion.] “I been needing and wanting a new phone glad I chose this one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Really good phone
on August 17, 2026
Posted by: Samsunglove
[This review was collected as part of a promotion.] The device has good memory and ram good enough for gaming and the features in good lock let you customize every single thing in your phone
Value
5
Written by a customer while visiting Samsung US