Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Silver Shadow (Verizon)
Average customer rating
4.7
(3,767 Reviews)
Rating breakdown 3,767 reviews
5 Stars
2,998
4 Stars
577
3 Stars
126
2 Stars
31
1 Star
35
88%of customers recommend this product.
(
138 out of
157)
Customer Reviews for Samsung - Galaxy S25 128GB - Silver Shadow (Verizon)
Customer Rating
5
Is been a great phone
on September 20, 2025
Posted by: Avyvas
[This review was collected as part of a promotion.] I honestly think this series of samsung are great, becouse they are really comfortablenin the hand and you can be arousn the phone and you hand will not get hurt or tired
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a Maserati compared to my old phone.
on September 23, 2025
Posted by: Bds1999
[This review was collected as part of a promotion.] I use it for watching samsung live TV. It's a lot faster than my old phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A great phone overall
on October 12, 2025
Posted by: Barberlady
[This review was collected as part of a promotion.] Would like to try the ae1ive had my phone for a while and never had not 1 problem
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 is the Best phone I've ever owned!
on October 26, 2025
Posted by: JayinLansing
[This review was collected as part of a promotion.] I've had my Samsung Galaxy S25 for almost a month now. It is by far the coolest phone I've ever owned. Super fast all the time in every way. The cameras are great, I love taking pictures so a good camera is a must. Watching YouTube videos is easy and fast. I watch a lot of videos, of all kind, and the streaming is flawless, the screen resolution is perfect, also great speaker, very good sound. I play some games and never have any problems, this phone is top of the line. The Galaxy AI is growing on me, it can do some pretty amazing stuff, I highly recommend this phone to anybody!!
Value
5
Written by a customer while visiting Samsung US
Posted by: Dommy
Expertise:Intermediate
Verified Purchase:Yes
Absolutely love everything about this phone! Will not be going back to fruit phone ever.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, March 3, 2026
Hey Dommy, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We love hearing how much you love your new device, and that you are finding it so easy after using different operating systems in the past. We have provided links to resources to help you discover all of the amazing capabilities on your device, align the settings to your preferences, and answer any questions you may have along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Product Manuals
https://www.samsung.com/us/support/downloads/
Product Manuals
https://www.samsung.com/us/support/downloads/
Product Manuals
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Posted by: Jaila
Verified Purchase:Yes
Not able to use videocall correctly. Since i got my phone unblock, im not able to use tmobile video call
Response from Samsung USBy R&R Team, January 12, 2026
Hello Jaila, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We know how frustrating it is when you are no longer able to use a feature you have enjoyed or used previously. We recommend reaching out to the carrier directly to see if there has been something done on their end when you had your phone unlocked. We have also shared a link to the Samsung Support Team if you believe there may be a setting within the device itself causing this experience. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
New phone
on February 25, 2025
Posted by: Starrann
I bought the S25 plus 256 GB. Battery power is fair. Down to 60 percent range at end of day and that is with not playing games. Still learning the phone. It seems they are geared towards social media and I am not a big user of social media. Trying to find ways to clear some of the "stuff".
It is faster than my S21. And more storage. I got that when they first came out so it was a bit old and the screen went black a couple of times so I decided it was time for a new one and went with the S25 plus. Have only had it two weeks. So far I seem to like it.
It is faster than my S21. And more storage. I got that when they first came out so it was a bit old and the screen went black a couple of times so I decided it was time for a new one and went with the S25 plus. Have only had it two weeks. So far I seem to like it.
Written by a customer while visiting Samsung US
Customer Rating
5
Has great features.
on September 16, 2025
Posted by: NORA1991
[This review was collected as part of a promotion.] I’ve been using the Galaxy S25 for a while now, and I’m genuinely impressed. The design feels premium, the display is bright and smooth, and the performance is lightning-fast — no lag at all, even with multiple apps open. The camera is a standout feature, producing sharp and vibrant photos even in low light. Battery life easily gets me through a full day, and charging is quick and convenient.
What I also appreciate are the little details: the customization options, the durability of the build, and the smooth software updates. It feels like Samsung really refined the user experience with this model.
Overall, I’d definitely recommend the S25 to anyone looking for a reliable, stylish, and high-performing smartphone.
Value
5
Written by a customer while visiting Samsung US