Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Silver Shadow (Verizon)
Average customer rating
4.7
(5,692 Reviews)
Rating breakdown 5,692 reviews
5 Stars
4,459
4 Stars
939
3 Stars
198
2 Stars
46
1 Star
50
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Galaxy S25 128GB - Silver Shadow (Verizon)
Customer Rating
4
This phone is dependable
on August 10, 2026
Posted by: ChrisB
[This review was collected as part of a promotion.] I chose this phone to be my primary model of communication as it had the features and benefits I was looking for in a phone. It is not bulky and has the universal charger port as I had a charger from a previous phone. It is light weight and easy to maneuver.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great Upgrade After 9 Years!!!!
on August 10, 2026
Posted by: LovemyS25
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S25 as my new phone after using my previous phone for almost 9 years, and so far I’m really happy with my choice. The upgrade has been a huge difference!
I mainly use my phone for streaming shows and movies, listening to music, taking photos, and everyday personal use. The screen looks great for watching videos, the sound quality is good for music, and the camera takes clear, beautiful pictures. Everything feels fast and smooth, and I love having a newer phone with updated features and technology.
After having my old phone for so long, I wanted something reliable that I could use for both entertainment and everyday life. The Galaxy S25 has definitely been a great choice for me, and I’m excited to keep exploring everything it can do.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
S25 4 years old
on August 10, 2026
Posted by: Dragon323
[This review was collected as part of a promotion.] Love samsung phones. Battery is the only issue. After years of service the battery will not hold a charge
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone , wish the speaker was louder
on August 10, 2026
Posted by: Pizza81
[This review was collected as part of a promotion.] I chose this phone for gaming and texting and its a great phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on August 10, 2026
Posted by: Jonriv1
[This review was collected as part of a promotion.] I chose the galaxy s25 of how thin and complex it was to work with it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product has a great camera
on August 10, 2026
Posted by: Bertnherkid
[This review was collected as part of a promotion.] I chose this phone for the camera and it has exceeded my expectations. However, the battery life isn't great and I run out of storage so fast and have to delete things all the time!
Value
3
Response from Samsung USBy R&R Team, August 13, 2026
Hi there Bertnherkid, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We are happy to hear that you are so pleased with the camera quality of your device. We have provided links to resources to help you maximize the battery life of your device at your convenience. We have also provided a link to the Samsung Support Team to assist you if the matter with your battery continues, or you have questions about storage expansion options. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone
on August 10, 2026
Posted by: Bill1m
[This review was collected as part of a promotion.] I chose this phone. I like it I've had it for about 2 years with no problems.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has many features and potential
on August 10, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] This phone has a good battery life has amazing gaming performance and is very fast and responsive. This phone has a great design and great color options. They're is so much to do with this phone that I haven't gotten to use all of them.
Value
5
Written by a customer while visiting Samsung US